Bilingual Mortgage Loan Assistant

First United Bank; San Antonio (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

First United Bank seeks a Bilingual Mortgage Loan Assistant to support origination and closing of mortgage loans in a client-facing role. You will cross-sell products, analyze credit, and help determine suitable loan options while ensuring compliance and exceptional customer service.

Ideal candidates have a High School diploma and prefer at least 1 year in mortgage lending. The role emphasizes teamwork across locations including Dallas, Ft. Worth, Houston, Plano, Rockwall, and San Antonio.

Qualifications

• High School diploma or GED required.
• Prefer 1 year experience in mortgage lending.
• Bilingual in Spanish and/or Vietnamese preferred.

Responsibilities

• Cross-sell bank products to borrowers and customers.
• Promote FUB in assigned markets with bank staff.
• Take loan applications and pre-qualify applicants.
• Pull and analyze credit; verify against loan application.
• Recommend suitable loan options for applicants.
• Submit applications, verifications, disclosures, and letters to processing.
• Meet production standards and attend meetings as needed.
• Provide excellent customer service with high ethics.

Skills

Strong organizational skills

Bilingual (Spanish/Vietnamese)

Excellent verbal communication

Written communication

Interpersonal skills

Independent work capability

Education

High School diploma or GED

1 year mortgage lending experience preferred

Job description

Join Our Team!

We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.

Join Our Team!

We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.

The Position

Job Title

Bilingual Mortgage Loan Assistant

Summary

Job Description

This position is primarily responsible for assisting in the origination and closing of mortgage loans.

Major Duties And Responsibilities (essential Functions)

• Cross sells First United Bank products and services to borrowers and other customers.
• Works with assigned bank personnel to promote FUB in assigned markets.
• Takes thorough and complete loan applications; analyzes and pre-qualifies applicant information to determine viability of the client's desired loan program.
• Pulls credit, analyzes credit, and compares for accuracy with the mortgage borrower's statements and loan application.
• Assists in the determination of the correct loan options for the borrower based upon the applicant's present situation, future plans, and preferred loan product.
• Assists in the submission of the loan applications, preliminary income verification documents, preliminary asset verification documents, loan disclosures, any required credit explanation letters and executed application forms to processing.
• Meets minimum expectations for First United’s best practices and production standards
• Attends production meetings as necessary.
• Provides exceptional customer service, maintains high ethical standards, and insures compliance with every borrower.

Additional Duties And Resonsibilities

• Performs other duties as requested by Supervisor.
• Completes all required compliance exams on a yearly basis.
• Adherence to all First United Policies and Procedures.
• Dresses professionally.

EMPLOYEE SPECIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

• High School diploma or equivalent (GED) required.
• Prefer one year experience in mortgage lending environment.

Technical/Functional Competencies

• Possession of strong organizational skills.
• Bilingual in Spanish and/or Vietnamese preferred.
• Excellent verbal and written communication skills.
• Exceptional interpersonal communication skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.

NOTE:

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

All Locations:

Dallas-Uptown, Ft. Worth Mortgage 2, Houston Mortgage, Plano-Parkwood, Rockwall Mortgage, San Antonio, Southlake Mortgage

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [e-mail] for assistance.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.