Bilingual Merchant Solutions Specialist

Universal Processing LLC (uP); New York (NY); On-site; USD 50,220 - 55,800; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401(k)

Generous PTO

Job summary

Universal Processing (Let’s Go uP) is recruiting a Merchant Consultant in the United States to serve diverse clients. The role focuses on generating leads, presenting payment solutions, and building long-term relationships with merchants.

The ideal candidate is bilingual (English plus Mandarin-Chinese, Vietnamese, or Spanish) with 2–3 years in sales or customer service. This exempt position offers uncapped commissions and comprehensive benefits.

Qualifications

• Authorized to work in the US; E‑Verify employer.
• Bilingual proficiency in English and Mandarin-Chinese, Vietnamese, or Spanish; reading and writing proficiency required.
• High school diploma or equivalent; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field preferred.
• 2–3 years sales and/or customer service experience.
• Prior experience in the merchant service industry is an asset.
• Strong communication, critical thinking, detail‑oriented, and analytical skills.
• Self‑motivated, results‑driven, able to work independently.

Responsibilities

• Generate leads, cold‑call prospects, and maintain a pipeline.
• Conduct in‑person meetings to determine customer needs and present customized payment, merchant financing, and marketing solutions.
• Perform pricing analysis using client payment processing statements and prepare proposals.
• Follow up with potential merchants on product features, benefits, and terms.
• Close sales in a timely and effective manner.
• Identify and develop new lead sources.
• Develop new sales opportunities within the existing client base.
• Build and maintain relationships with referrals and affiliates.
• Create and develop marketing programs to increase sales.

Skills

Bilingual English-Mandarin

Education

High school diploma or equivalent

Bachelor’s degree in Business/Administration/Finance (preferred)

Job description

Universal Processing (Let’s Go uP) is recruiting a Merchant Consultant in the United States to serve diverse clients. The role focuses on generating leads, presenting payment solutions, and building long-term relationships with merchants.

The ideal candidate is bilingual (English plus Mandarin-Chinese, Vietnamese, or Spanish) with 2–3 years in sales or customer service. This exempt position offers uncapped commissions and comprehensive benefits.