Bilingual Member Services Pro — Front Desk & Membership

Hunter Super Techs - TurnPoint; Killeen (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Competitive pay

Career advancement opportunities

Job summary

Crunch Fitness – Undefeated Tribe in Killeen, TX, is seeking a bilingual Member Services Representative to warmly welcome members, manage front desk operations, process memberships, and support promotions. You’ll answer calls, assist with enrollments, and strive to deliver standout customer service daily.

The role emphasizes a friendly, detail-oriented, and systematic approach, with opportunities for growth and a free Crunch Fitness membership.

Qualifications

• Customer service mindset with a welcoming demeanor.
• Strong communication and interpersonal skills for front desk interactions.
• Bilingual in English and Spanish to assist a diverse member base.
• Ability to multitask: memberships, visits, promotions, and phone calls.

Responsibilities

• Greet and assist members and guests at the front desk.
• Process membership enrollments, renewals, and changes accurately.
• Answer phones, promote programs, and support club promotions.
• Maintain club cleanliness and deliver outstanding service consistently.

Job description

Crunch Fitness – Undefeated Tribe in Killeen, TX, is seeking a bilingual Member Services Representative to warmly welcome members, manage front desk operations, process memberships, and support promotions. You’ll answer calls, assist with enrollments, and strive to deliver standout customer service daily.

The role emphasizes a friendly, detail-oriented, and systematic approach, with opportunities for growth and a free Crunch Fitness membership.