Bilingual Member Service Representative (Bank Teller)

Granite Credit Union; South Jordan (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays

401K matching

Volunteer opportunities

Tuition assistance

Discounted loan rates

Wellness reimbursement

Employee savings product

Job summary

Granite Credit Union in Salt Lake County is seeking a full-time Bilingual Universal Bank Teller (Member Service Representative) with a can-do attitude. You will handle deposits, withdrawals, loan payments, and other cash transactions while delivering friendly service.

This role offers competitive pay and comprehensive benefits, including major paid holidays, a strong 401K with company match, tuition assistance, and loan-rate discounts.

Qualifications

• High School Diploma or equivalent required.
• Bilingual English and Spanish proficiency required.
• Cash handling and customer service experience preferred.
• Good mathematical and numerical accuracy skills.

Responsibilities

• Process deposits, withdrawals, loan payments, cashier's checks, money orders, and cash advances.
• Balance daily transactions and verify cash totals.
• Open new accounts and consult clients on loan applications.
• Provide prompt, professional service and keep information secure and confidential.
• Maintain a clean and organized workspace.

Skills

Bilingual English/Spanish

Customer service

Cash handling

Math skills

Education

High School Diploma or equivalent

Job description

Granite Credit Union is looking to hire a full-time Bilingual Universal Bank Teller (Member Service Representative) with a can-do attitude to work at various locations in Salt Lake County. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in an essential industry? If so, please read on!

This full-time Teller position starts at a competitive wage based on experience.

You would also be eligible for fantastic benefits, including

• major paid holidays (including your birthday)
• a great 401K plan where the company contributes to all employees and matches your contribution
• opportunities to volunteer at local school districts
• tuition assistance
• discounted loan rates
• lifestyle wellness reimbursement (reimbursement for things to relax you, from video games to camping gear)
• a savings product that has a much higher interest rate for employees only

ABOUT GRANITE CREDIT UNION

Since 1935, we've been serving as a reliable financial service for our community. We were founded by teachers and like teachers, we try to ask the right question to get our members the right answers. We are part of our members' financial success and we take pride in that our members look to us as financial experts. We work hard every day to meet their expectations and give quality services.

Our team is filled with professionals who bring the attitude, skills, and smiles that get things done. For our amazing team, we offer classic benefits, but also try to maintain our relaxed and happy work environment. We are like a family and we are always willing to help each other as well as provide opportunities for growth and advancement. We're looking for more to join the team!

A DAY IN THE LIFE OF A Member Service Representative

As a Member Service Representative for Granite Credit Union, you are responsible for providing a variety of paying and receiving functions. This includes processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. You balance each day's transactions and verify cash totals. With great attention to detail, you perform other specific assigned side-jobs and assist other Bank Tellers with a variety of duties. You will quickly learn to open new accounts and consult with clients on loan applications. You punctually attend meetings, interact with clients, and keep your workspace clean and organized. You use your customer service skills and ensure members are promptly and professionally served, as well as make sure their information is secure and confidential. You feel great every day, seeing how much you help clients with their finances!

QUALIFICATIONS FOR A Member Service Representative

• High School Diploma or equivalent
• Cash handling experience preferred
• Bilingual proficiency in English and Spanish is required
• Good math skills
• Customer service skills

Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this customer service position!

Granite Federal Credit Union is an affirmative action/equal opportunity employer, including individuals with disabilities and veterans. Upon request, reasonable accommodations to the application and/or interview process will be provided.