Bilingual Member Service Rep & Personal Banker

Jovia; Bay Shore (NY); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation with paid培训

401(k) with match and pension

Medical, Dental, Vision

Tuition reimbursement

Gym reimbursement

Flexible PTO

Employee discounts

Community involvement

Active team culture

Cross-selling opportunities

Job summary

Jovia Financial Credit Union in Bay Shore, NY is seeking a Member Service Representative/Personal Banker (Bilingual Spanish Speaking Preferred). This role involves direct member interactions, processing transactions, and promoting financial products in a friendly, service-driven environment.

The position offers growth within a not-for-profit, community-focused credit union with competitive benefits and a supportive culture. Join a team dedicated to member success and happiness.

Qualifications

• Bachelor’s degree or 18 months relevant experience in financial industry or customer service.
• Previous banking experience is preferred.
• Desire to provide outstanding member service.
• Ability to discuss products and services with members.
• Professional appearance and enthusiastic personality.
• Self-motivated and dependable.
• Thorough knowledge of negotiable instruments.
• Arrive on time as scheduled.

Responsibilities

• Direct dealings with members and prospective members.
• Identify member needs and cross-sell appropriate products.
• Process transactions accurately (loans, transfers, payments).
• Research and resolve member concerns.
• Record information accurately and maintain documentation.
• Engage with members to explain available services and meet financial goals.

Skills

Customer service

Product discussion

Professional appearance

Self-motivated

Punctuality

Negotiable instruments knowledge

Education

Bachelor’s degree or 18 months relevant experience

Job description

Jovia Financial Credit Union in Bay Shore, NY is seeking a Member Service Representative/Personal Banker (Bilingual Spanish Speaking Preferred). This role involves direct member interactions, processing transactions, and promoting financial products in a friendly, service-driven environment.

The position offers growth within a not-for-profit, community-focused credit union with competitive benefits and a supportive culture. Join a team dedicated to member success and happiness.