Member Experience Banker

Jovia Financial Credit Union; Huntington Station (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Paid training

Professional development

Team-oriented culture

Retirement benefits with 401(k) match

Medical, Dental, Vision

Employee activities

Tuition reimbursement

Gym reimbursement

Flexible PTO

Discounts on employee loans

Supplemental benefits

Job summary

Jovia Financial Credit Union in Huntington Station, NY is seeking a Member Service Representative/Personal Banker. This role will help members with transactions, open accounts, and discuss financial products to meet their needs.

The position emphasizes service, a bilingual Spanish preference, teamwork, and a friendly, professional presence. Join a not-for-profit organization that values growth, community, and competitive benefits.

Qualifications

• Bachelor’s degree or 18 months in financial or customer service industry.
• Previous banking or financial services experience preferred.
• Desire to provide outstanding member service and discuss products.

Responsibilities

• Process transactions accurately and efficiently.
• Research and resolve member concerns.
• Record information clearly and completely.
• Engage with members to explain available services.
• Cross-sell appropriate products to meet member needs.
• Maintain professional appearance and attitude.

Skills

Bachelor’s degree or equivalent

Banking experience

Member service excellence

Product and service discussion

Professional appearance

Self-motivation

Negotiable instruments knowledge

Dependability

Education

Bachelor’s degree or equivalent

Job description

Jovia Financial Credit Union in Huntington Station, NY is seeking a Member Service Representative/Personal Banker. This role will help members with transactions, open accounts, and discuss financial products to meet their needs.

The position emphasizes service, a bilingual Spanish preference, teamwork, and a friendly, professional presence. Join a not-for-profit organization that values growth, community, and competitive benefits.