Member Service Pro & Personal Banker

Jovia Financial Credit Union; Town of Hempstead (NY); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Competitive pay and benefits

401(k) match

Medical, Dental, Vision

Tuition reimbursement

Gym reimbursement

Flexible PTO

Résumé du poste

Jovia Financial Credit Union in Hempstead, NY, seeks a Member Service Representative / Personal Banker to deliver friendly, knowledgeable service and cross-sell relevant financial products. Join a not-for-profit, values-driven team with competitive benefits, professional development, and a culture of trust, collaboration, and community impact.

This role emphasizes accurate transactions, responding to member questions, and helping members meet their financial goals through guidance and hands-on

Qualifications

• Bachelor’s degree or minimum 18 months of relevant financial or customer service experience.
• Previous banking or financial services experience.
• Desire to provide outstanding member service.
• Ability to discuss products and services.
• Professional appearance with enthusiastic, assertive personality.
• Self-motivated.
• Thorough knowledge of negotiable instruments.
• Dependable (arrive to work on time as scheduled).

Responsabilités

• Identify member needs and cross-sell appropriate products.
• Efficiently and accurately process transactions (loan payments, transfers).
• Research and resolve member concerns.
• Engage with members to explain available services.

Connaissances

Customer service

Negotiable instruments

Communication

Formation

Bachelor’s degree or 18 months experience

Description du poste

Jovia Financial Credit Union in Hempstead, NY, seeks a Member Service Representative / Personal Banker to deliver friendly, knowledgeable service and cross-sell relevant financial products. Join a not-for-profit, values-driven team with competitive benefits, professional development, and a culture of trust, collaboration, and community impact.

This role emphasizes accurate transactions, responding to member questions, and helping members meet their financial goals through guidance and hands-on