Member Services Specialist & Personal Banker

Jovia Financial

Wantagh (NY)

On-site

USD 42,000 - 62,000

Full time

14 days+
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Benefits offered by this job

Competitive pay
401(k) with match
Medical coverage
Dental coverage
Vision coverage
Tuition reimbursement
Gym reimbursement
Flexible PTO
Wellness time off
Pension plan

Job summary

Jovia Financial Credit Union in Wantagh, NY is seeking a Member Service Representative / Personal Banker to deliver exceptional member service and assist members with a range of financial products. You will process transactions, answer questions, and promote appropriate services.

The role emphasizes cross-selling, accurate record-keeping, and using our software to support members' financial goals. A professional appearance, dependable schedule, and ability to discuss products are essential to

Qualifications

  • Bachelor’s degree or minimum 18 months of relevant financial industry or customer service experience.
  • Ability to discuss products and services with members.
  • Professional appearance and proactive, friendly demeanor.
  • Dependable with timely attendance.
  • Knowledge of negotiable instruments.

Responsibilities

  • Serve members as a Member Service Representative and Personal Banker.
  • Cross-sell appropriate banking products and services.
  • Process member transactions accurately and efficiently.
  • Research and resolve member questions and concerns.
  • Record member information clearly and use software to assist transactions.

Skills

Customer service
Product knowledge
Communication

Education

Bachelor’s degree

Job description

Jovia Financial Credit Union in Wantagh, NY is seeking a Member Service Representative / Personal Banker to deliver exceptional member service and assist members with a range of financial products. You will process transactions, answer questions, and promote appropriate services.

The role emphasizes cross-selling, accurate record-keeping, and using our software to support members' financial goals. A professional appearance, dependable schedule, and ability to discuss products are essential to

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