Bilingual Medical Receptionist (Spanish Speaking) – Front Desk & Scheduling

Sovereign Health System; Fair Lawn (NJ); On-site; USD 30,000 - 33,000; Full time

Job summary

Sovereign Health System in Fair Lawn, NJ seeks a Medical Receptionist - Bilingual Spanish Speaking to be the first point of contact for patients. You will manage appointments, handle inquiries, and maintain confidential records with professionalism.

Bilingual English/Spanish communication is essential to assist Spanish-speaking patients and providers. Responsibilities include greeting and checking in patients, verifying insurance, scheduling in the EHR, answering calls in both languages, and

Qualifications

• High school diploma or equivalent is required.
• Bilingual in English and Spanish with strong verbal and written communication.
• At least one year of medical receptionist or front-desk experience in healthcare.
• Familiarity with electronic health record (EHR) systems and basic computer skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Valid Driver's License with transportation to satellite office.

Responsibilities

• Greet and check in patients promptly and courteously, verifying personal and insurance information.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming calls and respond to patient inquiries in both English and Spanish, providing accurate information or directing calls appropriately.
• Maintain and update patient records, ensuring compliance with privacy regulations and data accuracy.
• Coordinate with medical staff to facilitate patient flow and communicate any special needs or instructions.
• Process billing information and assist patients with insurance verification and payment procedures.
• Manage office supplies and maintain a clean, organized reception area.

Skills

Bilingual English/Spanish

Communication skills

EHR familiarity

Organizational skills

Healthcare front desk experience

Valid driver's license

Education

High school diploma or equivalent

Job description

Sovereign Health System in Fair Lawn, NJ seeks a Medical Receptionist - Bilingual Spanish Speaking to be the first point of contact for patients. You will manage appointments, handle inquiries, and maintain confidential records with professionalism.

Bilingual English/Spanish communication is essential to assist Spanish-speaking patients and providers. Responsibilities include greeting and checking in patients, verifying insurance, scheduling in the EHR, answering calls in both languages, and