Bilingual Medical Receptionist - PT

Txhealthcare; Arlington (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Texas Health Care PLCC seeks a Bilingual Front/Back Desk Receptionist to enhance patient interactions. Key responsibilities include greeting patients, managing appointments, and ensuring compliance with HIPAA. The ideal candidate will possess strong organizational and communication skills, contributing to a positive healthcare environment.

Qualifications

• Previous experience as a medical receptionist preferred.
• Familiarity with medical terminology essential.
• Proficiency in electronic health record systems required.

Responsibilities

• Greet patients and manage incoming calls.
• Schedule appointments and maintain provider calendars.
• Process patient records and handle insurance verifications.

Skills

Customer service

Organizational skills

Communication

Attention to detail

Multitasking

Tools

Electronic health record systems

Nextgen

Phreesia

Job description

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We are seeking a highly organized and professional Bilingual Front/Back Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing administrative tasks.

Duties:

• Greet patients and visitors warmly, ensuring a welcoming environment.
• Manage incoming calls with excellent phone etiquette, directing calls to appropriate personnel.
• Schedule appointments and maintain the calendar for healthcare providers.
• Collect patient information and ensure compliance with HIPAA regulations.
• Process patient records using electronic health record systems.
• Handle collections, insurance verifications, including knowledge of co-pays, deductibles and coinsurance.
• Perform data entry tasks with accuracy.
• Support medical administrative functions as needed to ensure smooth operations.
• Experience with Nextgen and Phreesia is a plus
• Travel to our Fort Worth Location

Qualifications:

• Previous experience as a medical receptionist or in a similar role is preferred.
• Familiarity with medical administrative support tasks and terminology is essential.
• Proficiency in using electronic health record systems.
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication skills, both verbal and written.
• Ability to handle sensitive information confidentially in accordance with HIPAA guidelines.
• Strong multitasking abilities to manage various responsibilities effectively.
• A positive attitude and the ability to work collaboratively within a team environment.

Join us in providing outstanding service to our patients while contributing to an efficient healthcare environment. We look forward to welcoming a dedicated Front Desk Receptionist who shares our commitment to excellence.