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A healthcare practice in Chicago is seeking to hire a patient liaison responsible for welcoming patients, managing appointments, and ensuring all administrative tasks are handled with professionalism. The ideal candidate will provide a pleasant experience to patients and effectively manage their insurance and billing inquiries.
Benefits:
This role involves welcoming patients to the practice, treating them professionally and courteously, and ensuring they feel comfortable and valued. Responsibilities include reviewing patient charts to verify information and signatures, collecting payments, explaining charges, and verifying insurance and address details.
The individual is also responsible for scheduling patient appointments with physicians, monitoring and adjusting scheduling templates to optimize efficiency.