Bilingual Medical Receptionist - Front Desk & Scheduling

Sovereign Health System; Paterson (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

Sovereign Health System in Paterson, NJ seeks a Medical Receptionist to greet patients, schedule appointments, verify insurance, and maintain confidential records. Bilingual English/Spanish skills are required to ensure clear communication with diverse patients.

The role supports clinical staff, handles inquiries, and ensures a smooth registration process. Travel between Paterson and Paramus may be required; HIPAA compliance and strong organization are essential.

Qualifications

• High school diploma or equivalent is required.
• Proficiency in both English and Spanish, with excellent verbal and written communication skills.
• At least one year of experience in a medical receptionist or front-desk role.
• Familiarity with electronic health record (EHR) systems and basic computer skills.
• Strong organizational skills and multitasking in a fast-paced environment.
• Ability to travel between Paterson and Paramus, New Jersey.

Responsibilities

• Greet and check in patients, verify personal and insurance information.
• Schedule, reschedule, and confirm appointments using EHR systems.
• Answer calls and respond to inquiries in English and Spanish.
• Maintain and update patient records, ensuring privacy compliance.
• Coordinate with medical staff to support patient flow and instructions.
• Process billing information and assist with insurance verification and payments.
• Manage office supplies and keep reception area orderly.

Skills

Bilingual English/Spanish

Organizational skills

Multitasking

Customer service

HIPAA knowledge

Attention to detail

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Sovereign Health System in Paterson, NJ seeks a Medical Receptionist to greet patients, schedule appointments, verify insurance, and maintain confidential records. Bilingual English/Spanish skills are required to ensure clear communication with diverse patients.

The role supports clinical staff, handles inquiries, and ensures a smooth registration process. Travel between Paterson and Paramus may be required; HIPAA compliance and strong organization are essential.