Bilingual Medical Receptionist

Momentum Spine & Joint; Fort Worth (TX); On-site; Full time

Job summary

A leading healthcare provider in Fort Worth is seeking a Bilingual Medical Receptionist to efficiently manage patient interactions and administrative duties in a busy medical office. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to thrive under pressure while ensuring a welcoming environment for patients. This role includes responsibilities such as greeting patients, scheduling appointments, and managing patient records, offering a rewarding opportunity with comprehensive benefits.

Benefits

Multiple medical, dental, and vision plans

401(k) and life insurance

Paid time off and holidays

Qualifications

• At least 1 year of customer service experience is required.
• Proficient in office procedures and record management.
• Ability to maintain professionalism in patient interactions.

Responsibilities

• Greet patients and assist with forms and documentation.
• Schedule appointments and manage patient flow.
• Organize and maintain patient charts and office records.

Skills

Customer Service

Attention to Detail

Communication Skills

Flexibility

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Momentum Spine and Joint - Fort Worth is seeking a Bilingual Medical Receptionist to join our team!

The Medical Receptionist will handle tasks such as greeting patients, scheduling appointments, performing clerical duties, managing insurance and billing, and providing support for medical procedures. The role requires professionalism at all times when interacting with the public, visitors, patients, and staff. The position supports medical staff by completing administrative tasks as assigned.

Starting pay rate: $15/hour

ESSENTIAL FUNCTIONS:

• Provide excellent customer service by greeting patients and visitors, maintaining professional body language, and going above and beyond in service.
• Assist patients with forms and documentation, ensuring accuracy and completeness.
• Log patient demographics into the EMR system.
• Manage patient flow, notify providers of arrivals, and keep appointments on schedule.
• Handle inquiries via phone, email, and fax, and direct calls appropriately.
• Maintain and update patient accounts and financial information.
• Remind patients of upcoming appointments and update appointment calendars.
• Organize and maintain patient charts and office records.
• Coordinate mail flow, manage office supplies, and ensure the reception area is tidy.
• Respond efficiently during downtime and assist team members as needed.
• Protect patient confidentiality and adhere to HIPAA regulations.
• Perform additional duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficient in office procedures, computer applications, and record management.
• Strong skills in Microsoft Office, especially Outlook, Excel, and Word.
• Attention to detail, emotional control, and high stress tolerance.
• Flexible and adaptable to change.
• Ability to work independently and organize effectively.
• Excellent patient interaction and communication skills.
• Energetic, eager to learn, and capable of traveling between facilities if needed.

EDUCATION AND EXPERIENCE:

• High School diploma or GED.
• At least 1 year of customer service experience.

OFFERED BENEFITS:

• Multiple medical, dental, and vision plans.
• Employee Assistance Program, disability insurance, life insurance, and 401(k).
• PTO and holidays.

For more information, visit our website: momentumspine.com

Momentum Spine and Joint is committed to diversity and personalized care. We look forward to welcoming the right candidate to our team.

Note: Compensation will depend on experience and qualifications. Employment is contingent upon background and drug screening.