Bilingual Medical Receptionist OBS

Momentum Spine & Joint; Arlington (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Arlington is looking for a Bilingual Medical Receptionist OBS to enhance patient experiences. This role involves greeting patients, managing appointments, and supporting medical staff with administrative tasks. Candidates should possess strong communication skills and a high school diploma. Join a compassionate team committed to personalized care.

Benefits

Medical, Dental, and Vision Plans

401(k) with vesting

Paid Time Off (PTO)

Employee Assistance Program

Qualifications

• At least 1 year of customer service experience required.
• Valid Texas Driver’s License needed.
• High School diploma or GED is mandatory.

Responsibilities

• Greet patients and assist with forms and documentation.
• Manage patient flow and schedule appointments.
• Maintain patient records and handle billing.

Skills

Strong communication

Customer service

Attention to detail

Organizational skills

Professionalism

Education

High School diploma or GED

Tools

Microsoft Office

EMR systems

Job description

Momentum Spine and Joint - Arlington

We are seeking a Bilingual Medical Receptionist OBS to join our team!

The Medical Receptionist OBS is responsible for greeting and assisting patients, scheduling appointments, managing billing, and performing clerical duties, including providing medical procedural support. The role supports medical staff by completing administrative tasks to ensure efficient workflow and a positive patient experience.

ESSENTIAL FUNCTIONS:

1. Engages with patients and visitors, ensuring a welcoming environment.
2. Greets patients and provides necessary information.
3. Assists patients with forms and documentation, ensuring accuracy and timely entry into the EMR system.
4. Maintains patient records confidentiality and accuracy.
5. Manages patient flow, keeps appointments on schedule, and notifies providers of arrivals.
6. Handles incoming calls, inquiries, and transfers, directing messages to appropriate staff.
7. Responds to information requests, including sending faxes and emails.
8. Notifies families of patient status when needed.
9. Schedules, reschedules, and confirms appointments, including reminder calls.
10. Updates and manages appointment calendars.
11. Maintains patient accounts and assists with billing and revenue collection.
12. Creates and maintains patient charts and records.
13. Monitors and reports office statistics.
14. Ensures reception area is organized and stocked.
15. Follows safety rules, reports accidents, and addresses safety hazards.
16. Communicates workplace hazards and responds to team requests.
17. Protects patient privacy and maintains confidentiality per HIPAA and policies.

OBS Responsibilities:

• Confirms patient demographics and medical clearance.
• Provides post-op instructions and verifies patient understanding.
• Conducts procedure confirmation calls and ensures transportation arrangements.
• Performs related tasks as needed.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong communication and customer service skills.
• Professionalism and positive interaction in person and over the phone.
• Knowledge of administrative procedures and proficiency in Microsoft Office and EMR systems.
• Attention to detail, organizational skills, and ability to handle multiple tasks.
• Calm, professional demeanor under stress.
• Flexibility, independence, and a solution-focused attitude.
• Empathy, patience, and motivation to learn.

EDUCATION AND EXPERIENCE:

• High School diploma or GED.
• At least 1 year of customer service experience.
• Valid Texas Driver’s License.

OFFERED BENEFITS:

• Medical, Dental, and Vision Plans.
• Employee Assistance Program, Disability Insurance, Life Insurance.
• 401(k) with vesting, PTO, and Holidays.

Visit our website for more information: momentumspine.com

Momentum Spine and Joint is committed to diversity and personalized care. Join us and be part of our compassionate team!

Compensation will be determined based on qualifications and experience. Employment is contingent on background check and drug screening.