Bilingual Medical Interpreter – On-site & Tele-Interpretation

St. Jude Children's Research Hospital; Lauderdale Courts (TN); On-site; USD 33,000 - 58,000; Full time

Job summary

St. Jude Children's Research Hospital in Memphis, TN, seeks a Medical Interpreter-Supp to provide on-site and telephone interpretation for providers, patients, and families, ensuring understanding of medical terminology and treatment plans.

The role requires LEP/NEP sensitivity, certification within 12 months, and attendance in a collaborative team. A high school diploma is required; bachelor's degree preferred. Competitive benefits and on-site support.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Minimum three months or 480 hours of documented medical interpreting experience.
• Certified Healthcare Interpreter (CCHI) or Certified Medical Interpreter (NBCMI) within 12 months of hire required.
• Strong communication, analytical, and cultural sensitivity to support LEP/NEP patients.

Responsibilities

• Interpret critical medical information in Spanish and English for providers, patients, and caregivers, both on-site and over the phone.
• Facilitate communication and comprehension of essential information between providers and LEP/ NEP patients and parents during inpatient and outpatient visits (e.g., informed consent, medical interview, health care instructions).
• Interpret telephone conferences between caregivers and providers.
• Notify supervisor of potential or actual communication problems regarding LEP/NEP patients and staff.
• Guide Limited-English Proficient (LEP) patients and families to appropriate hospital resources.
• Collaborate with other interpreters to ensure coverage of interpreting assignments; participate in on-call rotation as assigned.
• Assist with the coordination of volunteer medical interpreters, and orientation and training of other medical interpreters as needed.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain Regular and predictable attendance.

Skills

Communication

Medical interpretation

Cultural competency

On-site interpretation

Phone interpretation

Education

High school diploma/GED

Bachelor's degree preferred

Three months or 480 hours of documented medical interpreting experience

Job description

St. Jude Children's Research Hospital in Memphis, TN, seeks a Medical Interpreter-Supp to provide on-site and telephone interpretation for providers, patients, and families, ensuring understanding of medical terminology and treatment plans.

The role requires LEP/NEP sensitivity, certification within 12 months, and attendance in a collaborative team. A high school diploma is required; bachelor's degree preferred. Competitive benefits and on-site support.