Bilingual Medical Front Desk Specialist

Health Services of North Texas Inc

Denton (TX)

On-site

USD 32,000 - 42,000

Full time

3 days ago

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Job summary

Health Services of North Texas Inc is seeking Medical Center Receptionists to greet patients, schedule appointments across multiple clinical sites, and provide information about services and eligibility. This role supports a tight-knit, interdisciplinary medical team focused on high-quality care for the community.

Qualities include customer focus, attention to detail, and a willingness to work across HSNT locations.

Qualifications

High School graduate or equivalent.
Minimum 1-year experience in a medical setting with direct contact with medical records.
Familiarity with medical terminology.
Bilingual skills (Spanish/English) a plus.
Strong computer skills including familiarity with electronic health record systems.
Strong attention to detail and ability to multi-task.

Responsibilities

Answer phones and direct inquiries to appropriate personnel.
Record messages accurately and relay to medical providers as directed.
Schedule appointments in the electronic medical records system.
Greet and direct patients, guests, and visitors; manage sign-in.
Provide information on services and eligibility requirements for the Sliding Fee Scale.
Register patients and verify coverage benefits and eligibility.
Collect payments and reconcile daily cash reports.
Maintain front office supplies and uphold OSHA/CDC guidelines.