Bilingual Medical Front Desk & Patient Concierge

Englewood Hospital; Englewood (NJ); On-site; USD 19,000 - 27,000; Full time

Job summary

Englewood Health in Englewood, NJ, seeks a frontline patient care support role to move patients from waiting areas to exam rooms and prepare them for visits. The position emphasizes efficient use of physicians' time and strong communication with patients and staff.

The ideal candidate is fluent in Korean and English, with medical office experience preferred. Responsibilities include EMR registration, calls, appointment bookings, and adherence to HIPAA and service standards.

Qualifications

• Fluent in Korean and English.
• Medical office experience preferred.
• Greets patients and visitors courteously and communicates effectively with care team.
• Registers patients in EMR and handles demographics, insurance, and signatures.

Responsibilities

• Facilitate patient flow from waiting area to exam rooms.
• Assist with booking appointments and scheduling labs.
• Greet patients with respectful service per GREAt standards and HIPAA.
• Handle mail, records, and departmental tasks as assigned.

Skills

Korean-English fluency

Medical office experience

Education

High School Diploma or equivalent / 2 years experience

Job description

Englewood Health in Englewood, NJ, seeks a frontline patient care support role to move patients from waiting areas to exam rooms and prepare them for visits. The position emphasizes efficient use of physicians' time and strong communication with patients and staff.

The ideal candidate is fluent in Korean and English, with medical office experience preferred. Responsibilities include EMR registration, calls, appointment bookings, and adherence to HIPAA and service standards.