Bilingual Medical Front Desk & Authorization Specialist

IntelliRad Imaging; Miami (FL); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

100% paid employee health insurance

Dental insurance

Vision insurance

Paid time off (10 days)

Job summary

IntelliRad Imaging is seeking a bilingual Medical Office Front Desk and Authorization to be the first point of contact for patients. This role requires Spanish/English bilingual skills and a welcoming, organized approach.

You will check in patients, verify insurance, obtain authorizations, schedule appointments, and respond to inquiries while maintaining HIPAA confidentiality. Background check required.

Qualifications

• High school diploma or equivalent; additional education in healthcare admin is a plus.
• Prior medical office/clinic experience preferred.
• Proficient in using electronic health record (EHR) systems and office software.
• Strong interpersonal skills and ability to communicate with diverse individuals.
• Exceptional organizational skills with attention to detail.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Check-in and register patients; verify information and update records.
• Schedule and confirm appointments; coordinate with providers.
• Answer calls professionally and direct inquiries to the right department.
• Maintain HIPAA confidentiality and protect patient information.
• Verify insurance coverage and obtain authorizations; assist with billing questions.

Skills

Interpersonal skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Certification in healthcare administration (preferred)

Tools

EHR systems

Job description

IntelliRad Imaging is seeking a bilingual Medical Office Front Desk and Authorization to be the first point of contact for patients. This role requires Spanish/English bilingual skills and a welcoming, organized approach.

You will check in patients, verify insurance, obtain authorizations, schedule appointments, and respond to inquiries while maintaining HIPAA confidentiality. Background check required.