Bilingual Medical Assistant Supervisor - Behavioral Health

TrueCare™; Pauma Valley (CA); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Low-cost health, dental, vision & life

Job summary

TrueCare™ is hiring a Medical Assistant Supervisor to oversee front- and back-office staff and ensure high-quality patient care. You will lead daily operations, coordinate team functions, and uphold departmental policies within a mission-driven healthcare setting in California.

The role requires a Medical Assistant program graduate, at least five years of MA experience, and two years in supervision. Bilingual English/Spanish is preferred, with benefits and competitive pay offered.

Qualifications

• High school diploma or equivalent.
• Graduate of an accredited Medical Assistant Program.
• Five or more years as a Medical Assistant.
• Two or more years in a supervisory or lead role.
• Knowledge of medical terminology, lab procedures and healthcare workflows.
• Bilingual in English and Spanish.
• Bonus for Behavioral Health experience.

Responsibilities

• Provide day-to-day supervision of front- and back-office staff.
• Plan and organize daily to monthly team functions.
• Ensure adherence to departmental policies and procedures.

Skills

Medical terminology

Customer service

Bilingual English/Spanish

Education

High school diploma or equivalent

Graduate of an accredited Medical Assistant Program

Job description

At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Health inside. Welcome in.Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a Medical Assistant Supervisor and help make a meaningful impact on the lives of patients who need it most.

Your Role & Impact

As a Medical Assistant Supervisor, you are responsible for providing day-to-day direct oversight and supervision of front and back-office staff, ensuring that they work effectively and efficiently in a care team setting with an emphasis on customer service and high-quality health care. The Medical Assistant Supervisor is also responsible for leading, planning and organizing the daily to monthly functions of the team as well as ensuring adherence to departmental policies and procedures.

What We're Looking For

• High school diploma or equivalent
• Graduate of an accredited Medical Assistant Program
• A minimum of five (5) years' Medical Assistant experience
• A minimum of two (2) years' supervisory or lead experience
• Knowledge of medical terminology, medical laboratory procedures and healthcare operations and workflow
• Bilingual in English and Spanish
• Bonus points if you have Behavioral Health experience

Why Join Us

We're a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you'll have the opportunity to:

• Provide care that truly impacts the community
• Grow your skills through continuing education
• Work with a collaborative, supportive team

Perks & Benefits

• Competitive pay
• Generous paid time off
• Low-cost health, dental, vision & life insurance

The pay range for this role is $32.99 - $47.83 on an hourly basis (depending on relevant experience).

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.