Bilingual Medical Assistant & Receptionist (English/Spanish)

Intellimed Cardiac Diagnostics; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Bilingual Medical Assistant & Receptionist to support clinical operations in Brooklyn, NY. The role involves assisting clinicians, managing patient interactions, and ensuring compliance with healthcare regulations. Ideal candidates will have bilingual skills in English and Spanish, along with experience in medical office management. This full-time position offers a collaborative environment with opportunities for growth.

Benefits

Paid time off

Qualifications

• Minimum 1 year experience preferred; entry-level candidates will also be considered.
• Proven experience as a bilingual medical assistant & receptionist.
• Knowledge of medical office management systems.

Responsibilities

• Assist clinicians in translating for Spanish-speaking patients.
• Maintain the exam room cleanliness between patient use.
• Conduct outbound calls to patients and schedule appointments.

Skills

Bilingual (English/Spanish)

Time management

Detail orientation

Communication

Organizational skills

Education

BLS Certification

Certified Medical Assistant

Tools

Electronic Medical Record (EMR) systems

MS Office

Job description

Job Summary: Bilingual Medical Assistant & Receptionist (English/Spanish) (Polish/Russian) will play a vital role in collaborating with a team of doctors and nurse practitioners to support clinical staff and ensure efficient clinic operations. Responsibilities include accurately documenting patient information, assisting with patient inquiries, managing medical records, and ensuring compliance with healthcare regulations. The goal is to complete all activities accurately, with high quality, and in a timely manner.

Responsibilities

1. Assist clinicians in translating for Spanish-speaking patients, prepare patient IVs, perform EKGs, document medical history and vital signs.
2. Maintain the exam room between patient use to ensure cleanliness for the next patient.
3. Demonstrate exceptional phone communication skills, conveying empathy and professionalism in all patient interactions, and delegate tasks as needed.
4. Conduct outbound calls to patients, schedule appointments (in-office and telehealth), provide instructions, gather information, and address concerns.
5. Verify patient insurance coverage and review prior authorization requirements.
6. Ensure strict adherence to healthcare regulations, including HIPAA, and uphold the organization's code of conduct.

Skills

1. Proven experience as a bilingual medical assistant & receptionist (English/Spanish).
2. Knowledge of medical office management systems and procedures.
3. Excellent time management, detail orientation, multi-tasking, and prioritization skills.
4. Social perceptiveness and service orientation.
5. Excellent written and verbal communication skills.
6. Strong organizational and planning skills.
7. Proficiency in MS Office and patient management software.
8. Proficiency in Electronic Medical Record (EMR) systems.
9. BLS Certification (Preferred).
10. Certified Medical Assistant (Preferred).

Experience

Minimum 1 year experience preferred; entry-level candidates will also be considered.

Schedule & Location

• Full-time, Monday to Friday, 40 hours/week.
• Location: Brooklyn, NY 11210.
• In-person work required.

Benefits

• Paid time off.

Additional Information

About Intellimed Cardiac Diagnostics: