Bilingual Medical Administrative Assistant

University Physicians' Association; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401K options

Growth opportunities

Job summary

A busy non-profit health clinic is seeking a full-time Spanish bilingual front desk assistant to support patient services. Responsibilities include greeting patients, scheduling appointments, answering phones, and maintaining medical records while adhering to HIPAA regulations. The ideal candidate must have good interpersonal and communication skills, along with a commitment to serving the community. Benefits include medical, dental, and 401K options with opportunities for growth.

Qualifications

• Prior experience in a similar role with demonstrated interpersonal skills.
• Good communication skills and a commitment to service.
• Basic computer experience required.

Responsibilities

• Greet patients and schedule appointments.
• Answer phones and assist with patient flow at the front desk.
• Update medical records and learn the EMR system.
• Comply with HIPAA laws and assist in patient referrals.

Skills

Interpersonal skills

Communication skills

Attention to detail

Basic knowledge of Microsoft Office

Bilingual in Spanish

Job description

Kim Health Center, a busy non‑profit primary care and dental clinic is seeking a full time Spanish bilingual front desk assistant to support patient services. 4 days per week, medical, dental and 401K benefits available if desired. Room for growth with both hours and responsibilities. We are a mission driven health care clinic working with underserved populations. Prior job experience must include demonstrated interpersonal skills, good communication skills, a commitment to service and helping others.

Responsibilities

• Greet patients
• Schedule appointments
• Answer phones
• Assist with general patient flow at the front desk and throughout clinic
• Update medical records
• Learn Electronic Medical Record’s system for medical and dental to schedule patients and maintain medical records
• Comply with all HIPPA laws and follow internal PHI policy and procedure
• Learn provider schedules and scope of practice for proper scheduling
• Checking patients in and out
• Assist with heavy phone volume
• Help reconcile with other staff end of day patient visit data
• Attention to detail
• Send patient referrals and records, in timely manner
• Be a good communicator
• Remain patient and service focused
• Communicate regularly with Front Desk Manager and Executive Director as needed
• Attend monthly staff meetings
• Willing to occasionally work outreach events at health fairs or special events held at clinics or community centers
• Needs to have basic working knowledge of Microsoft office, and at a minimum basic computer experience.