Bilingual Mandarin Social Media Moderator – Trust & Safety

VXI Global Solutions; Morrow (GA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Cell phone plan discounts

Employee Referral Program

Career growth opportunities

Job summary

VXI Global Solutions is seeking a Bilingual Chinese Mandarin-speaking Social Media Account Moderator for an onsite role in Morrow, GA. You will review user accounts, messages, and appeals to ensure compliance with platform policies and community standards.

This is a 100% non-voice, judgment-based position emphasizing consistency and careful decision-making. The role requires fluency in Mandarin and English, with at least 6 months in content moderation or related policy work.

Qualifications

• Fluent Chinese and English required.
• Minimum 6 months of experience in content moderation, trust & safety, or policy-based work preferred.
• Familiarity with major social platforms or online marketplaces preferred.

Responsibilities

• Review and moderate user accounts and content according to platform policies.
• Evaluate private messages and group chats for policy violations.
• Assess and process account appeals using enforcement guidelines.
• Document moderation actions and rationale clearly.
• Meet quality, productivity, and attendance benchmarks.
• Work 100% non-voice, case-based moderation from onsite in Morrow, GA.

Skills

Mandarin Chinese

English

Judgment

Attention to detail

Job description

VXI Global Solutions is seeking a Bilingual Chinese Mandarin-speaking Social Media Account Moderator for an onsite role in Morrow, GA. You will review user accounts, messages, and appeals to ensure compliance with platform policies and community standards.

This is a 100% non-voice, judgment-based position emphasizing consistency and careful decision-making. The role requires fluency in Mandarin and English, with at least 6 months in content moderation or related policy work.