Bilingual Mandarin Social Media Moderator (Onsite)

VXI; Morrow (GA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Starting pay $24/hour

Full-time onsite

Medical/Dental/Vision Insurance

Phone plan discounts

Referral program

Career growth opportunities

Job summary

VXI Global Solutions is hiring a Bilingual Mandarin Social Media Account Moderator to work onsite in Morrow, GA. The role focuses on safety, trust, and policy enforcement for a global platform, reviewing content across user accounts, private messages, and group chats to ensure policy alignment.

The position is 100% non-voice, requires strong judgment, and involves handling sensitive material with adherence to guidelines. Paid training and full-time onsite employment are provided.

Qualifications

• Fluent Chinese and English required.
• Minimum 6 months of experience in content moderation or similar policy-based work.
• Ability to work 40 hours per week onsite in Morrow, GA.
• Experience with major social media or online marketplaces preferred.
• Must complete pre-employment assessments and background checks.

Responsibilities

• Review and moderate user accounts and content according to platform policies.
• Evaluate private messages and group chats for policy violations.
• Assess and process account appeals using enforcement guidelines.
• Make consistent, objective enforcement decisions.
• Document moderation actions and rationale accurately.
• Support platform safety and trust standards.
• Meet quality, productivity, attendance, and decision-consistency benchmarks.

Skills

Bilingual Mandarin/English

Content moderation

Strong judgment

Attention to detail

Onsite availability

Documentation

Job description

VXI Global Solutions is hiring a Bilingual Mandarin Social Media Account Moderator to work onsite in Morrow, GA. The role focuses on safety, trust, and policy enforcement for a global platform, reviewing content across user accounts, private messages, and group chats to ensure policy alignment.

The position is 100% non-voice, requires strong judgment, and involves handling sensitive material with adherence to guidelines. Paid training and full-time onsite employment are provided.