Bilingual Loan Solutions Specialist

OneMain Financial

Sioux Falls (SD)

On-site

USD 38,000 - 52,000

Full time

6 days ago

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Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days’ vacation)

Paid sick leave

Paid holidays (4 floating holidays)

Paid volunteer time (3 days)

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access affordable financing for life’s expenses. The role involves engaging customers across the loan lifecycle, providing tailored solutions, and driving branch performance.

Responsibilities include guiding customers through the loan process, educating on terms and options, and ensuring compliance. The role is on site with standard business hours and some extended hours as needed.

Qualifications

High School Diploma or GED required.
Bilingual in Spanish required.

Responsibilities

Multitask and adapt to dynamic role demands to deliver timely service.
Exceed customer expectations through empathy and encouragement to meet branch goals.
Develop and maintain connections with customers, presenting tailored loan solutions.
Manage loan lifecycle including collections with compliance to laws and regulations.
Engage with customers via phone, email, chat and internal systems.
Demonstrate drive to achieve and a goal-oriented attitude.
Educate customers on optional insurance products and loan terms.