Bilingual Loan Solutions Specialist

OneMain Financial; Gaylord (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Michigan to support customers through the loan process, educate them on options, and drive branch goals. The role emphasizes service excellence and compliant processes across channels.

You will engage with customers by phone, email, and chat, learn internal systems, and pursue professional growth through the company’s training programs and leadership pathways.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to changing demands to deliver timely service.
• Exceed customer expectations and contribute to branch goals.
• Develop new connections and maintain relationships by presenting tailored loan solutions.

Skills

Sales

Collections

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Michigan to support customers through the loan process, educate them on options, and drive branch goals. The role emphasizes service excellence and compliant processes across channels.

You will engage with customers by phone, email, and chat, learn internal systems, and pursue professional growth through the company’s training programs and leadership pathways.