Bilingual Loan Solutions Specialist – Growth & Impact

OneMain Financial Group; Hickory Grove (IL); Vor Ort; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Up to 401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Zusammenfassung

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing options and guide them through the loan lifecycle in a fast-paced, customer-focused environment.

You will engage customers across channels, manage loan processes, and contribute to branch goals while upholding regulatory compliance. Prior customer service or sales experience and bilingual Spanish are a plus. On-site schedule Mon-Fri, with potential extended hours.

Qualifikationen

• High School Diploma or GED is required.

Aufgaben

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations with empathy and results aligned to branch goals.
• Develop connections with customers and present tailored loan solutions.
• Manage the life cycle of loans including collections activities while complying with laws.
• Engage customers and other departments via phone, email, chat and in-house systems.
• Demonstrate passion for achievement with a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Kenntnisse

Sales experience

Collections experience

Customer service experience

Ausbildung

High School Diploma or GED

Jobbeschreibung

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing options and guide them through the loan lifecycle in a fast-paced, customer-focused environment.

You will engage customers across channels, manage loan processes, and contribute to branch goals while upholding regulatory compliance. Prior customer service or sales experience and bilingual Spanish are a plus. On-site schedule Mon-Fri, with potential extended hours.