Bilingual Loan Sales Pro (Spanish)

Jobtome; Palmyra (ME); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Zusammenfassung

OneMain is seeking a Loan Sales Specialist to help customers access financing, inform them about loan options, and guide them through the loan lifecycle. The role emphasizes empathetic service, problem solving, and achieving branch goals.

The position is on-site, with a Monday–Friday schedule and occasional extended hours. Candidates with sales or customer service experience, plus Spanish bilingual skills, are preferred to better serve diverse customers.

Qualifikationen

• Demonstrated customer service experience or sales background preferred.
• Ability to multitask and adapt to changing customer needs.
• Strong communication skills and empathy in customer interactions.

Aufgaben

• Listen to customer needs and provide access to financing options.
• Exceed expectations by delivering friendly, efficient service.
• Engage customers through multiple channels (phone, email, chat, in-house systems).
• Present tailored loan solutions based on customer needs.
• Manage loan lifecycle including collections activities while complying with laws.
• Support branch goals and collaborate with other departments for customer success.
• Educate customers about loan terms and optional insurance products.

Kenntnisse

Customer service

Sales skills

Communication

Multitasking

Ausbildung

High School Diploma or GED

Jobbeschreibung

OneMain is seeking a Loan Sales Specialist to help customers access financing, inform them about loan options, and guide them through the loan lifecycle. The role emphasizes empathetic service, problem solving, and achieving branch goals.

The position is on-site, with a Monday–Friday schedule and occasional extended hours. Candidates with sales or customer service experience, plus Spanish bilingual skills, are preferred to better serve diverse customers.