Bilingual Licensed Insurance CSR - Policy & Claims

Agent Marcela; Kings Park (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Agent Marcela in Kings Park, NY is looking for a dedicated Customer Service Representative to join their team. This role involves generating exceptional customer experiences and providing support for insurance policies. The ideal candidate will be detail-oriented, carry a Property/Casualty insurance license, and be bilingual in Spanish.

We value customer service skills and a team-oriented mindset. Opportunities for advancement are available for high-performing candidates. Join us to help foster community relationships and support agency growth.

Qualifications

• Communication and interpersonal skills are essential.
• Attention to detail and ability to multitask are important.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Customer service experience

Bilingual Spanish

Education

Property/Casualty insurance license

Job description

Agent Marcela in Kings Park, NY is looking for a dedicated Customer Service Representative to join their team. This role involves generating exceptional customer experiences and providing support for insurance policies. The ideal candidate will be detail-oriented, carry a Property/Casualty insurance license, and be bilingual in Spanish.

We value customer service skills and a team-oriented mindset. Opportunities for advancement are available for high-performing candidates. Join us to help foster community relationships and support agency growth.