Bilingual Library Support Specialist

Mid-Columbia Libraries; Pasco (WA); On-site; USD 25,548 - 36,387; Part time

Benefits offered by this job

Paid time off

Healthcare benefits

Washington State PERS retirement

Job summary

Mid-Columbia Libraries in Pasco is looking for a Bilingual Customer Service Specialist to enhance public service engagement and support the Spanish-speaking community. This part-time role, offering 36 hours per week, involves assisting library customers at the main desk and providing support for their use of technology including computers and personal devices.

The ideal candidate will possess an Associate of Arts degree and two years of customer service experience, alongside a passion for serving diverse communities. Benefits include paid time off and a salary starting at $22.48/hour.

Qualifications

• Must have a valid Washington State driver's license.
• Two years of customer service experience, including public contact required.
• Ability to promote a culture of belonging in the workplace.

Responsibilities

• Engage with customers of all ages.
• Support the Spanish-speaking community.
• Assist customers at the main desk and with technology.

Skills

Bilingual (Spanish)

Customer service

Technical device knowledge

Education

Associate of Arts degree

Job description

Mid-Columbia Libraries in Pasco is looking for a Bilingual Customer Service Specialist to enhance public service engagement and support the Spanish-speaking community. This part-time role, offering 36 hours per week, involves assisting library customers at the main desk and providing support for their use of technology including computers and personal devices.

The ideal candidate will possess an Associate of Arts degree and two years of customer service experience, alongside a passion for serving diverse communities. Benefits include paid time off and a salary starting at $22.48/hour.