Bilingual Lending Sales Specialist

Advance America, Cash Advance Centers, Inc.; West Columbia (SC); On-site; USD 34,000 - 48,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist - Full Time in West Columbia, SC.

The role focuses on delivering exceptional customer service while achieving branch sales goals and participating in marketing and collection efforts in full compliance with regulations. The position requires strong sales and customer service skills, High School Diploma or equivalent, and may benefit from Spanish language abilities.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience.
• One year of experience in sales, retail, banking, or collections preferred.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.
• Support branch financial objectives and performance metrics.
• Maintain strict adherence to company policies, state and federal regulations.
• Ensure accurate cash controls and security procedures.
• Maintain precise customer documentation and transaction records.
• Conduct and document collection activities.
• Follow Loss Prevention standards.
• Foster a positive team environment while supporting colleagues to enhance customer experience.
• Actively participate in branch initiatives and contribute to overall branch success.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or equivalent

Job description

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist - Full Time in West Columbia, SC.

The role focuses on delivering exceptional customer service while achieving branch sales goals and participating in marketing and collection efforts in full compliance with regulations. The position requires strong sales and customer service skills, High School Diploma or equivalent, and may benefit from Spanish language abilities.