Bilingual Lending Sales & Customer Success Pro

Advance America, Cash Advance Centers, Inc.; San Jose (CA); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking a Bilingual Consumer Lending Sales Specialist to join our San Jose team. The role focuses on delivering excellent customer service while achieving branch sales goals in a fast-paced environment.

The position requires High School Diploma or equivalent and experience in sales/customer service; bilingual Spanish is a plus. Travel within the division may be required, and adherence to policies and regulations is essential.

Qualifications

• Sales and/or customer service experience required; or equivalent experience.
• One year of experience in sales, retail, banking, or collections preferred.
• Bi-Lingual Spanish is a plus.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.

Skills

Sales

Customer Service

Communication

Spanish (Bilingual)

Education

High School Diploma or equivalent

Job description

Advance America, Cash Advance Centers, Inc. is seeking a Bilingual Consumer Lending Sales Specialist to join our San Jose team. The role focuses on delivering excellent customer service while achieving branch sales goals in a fast-paced environment.

The position requires High School Diploma or equivalent and experience in sales/customer service; bilingual Spanish is a plus. Travel within the division may be required, and adherence to policies and regulations is essential.