Bilingual Lending Advisor — Loans & Customer Care

Jobtome; Vineland (NJ); Presencial; USD 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) matching

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off

Paid holidays

Paid sick leave

Volunteer time

Descripción de la vacante

OneMain Financial is recruiting Loan Sales Specialists to help customers access financing for everyday expenses. The role emphasizes attentive listening, quick service, and a friendly approach to meet branch goals. A base salary plus incentive opportunities rewards individual and team performance.

On-site position with typical Monday–Friday hours and possible extended hours including Saturdays. Growth through training programs and leadership paths such as Branch Manager are highlighted, along

Formación

• High School Diploma or GED required.
• Preferred: sales, collections or customer service experience.
• Bilingual Spanish preferred.

Responsabilidades

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through empathy and results toward branch goals.
• Develop and maintain connections by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage loan lifecycle, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels (phone, email, chat, and in-house systems).
• Exhibit passion for achievement, bringing an internal drive to succeed and a goal-oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers understand loans, terms, and options.

Conocimientos

Sales

Customer Service

Bilingual Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial is recruiting Loan Sales Specialists to help customers access financing for everyday expenses. The role emphasizes attentive listening, quick service, and a friendly approach to meet branch goals. A base salary plus incentive opportunities rewards individual and team performance.

On-site position with typical Monday–Friday hours and possible extended hours including Saturdays. Growth through training programs and leadership paths such as Branch Manager are highlighted, along