Bilingual Legal Services Case Manager for Survivors

Safe Place; Waukegan (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

AD&D

Short-Term Disability

Long-Term Disability

Employee Assistance Program

401(k) plan

Paid time off

Holidays & birthday leave

Job summary

Safe Place in Waukegan, IL is seeking a compassionate Bilingual Legal Services Case Manager to support survivors of domestic violence and human trafficking. You will conduct intake, assess needs, develop safety plans, and coordinate with courts, prosecutors, and legal aid to help clients navigate orders of protection and court proceedings.

Ideal candidates speak English and Spanish, have a related degree or relevant experience, and are committed to trauma-informed, survivor-centered services.

Qualifications

• Fluency in English and Spanish is required.
• Experience with trauma-informed, survivor-centered services is preferred.
• Experience with court processes and legal documentation is desirable.

Responsibilities

• Conduct client intake, eligibility determinations, and needs assessments.
• Develop safety and service plans and connect clients with resources.
• Assist clients with preparing and filing Orders of Protection and court documents.
• Accompany clients during court proceedings and explain procedures.
• Advocate for clients and coordinate with courts, legal aid, and law enforcement.
• Provide crisis intervention, case management, and ongoing survivor-centered support.
• Maintain accurate electronic records and reporting.
• Educate staff and partners about domestic violence needs.

Skills

Bilingual English/Spanish

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Education

Bachelor’s degree in legal studies or related field

HS diploma/GED with 3-5 years experience

Job description

Safe Place in Waukegan, IL is seeking a compassionate Bilingual Legal Services Case Manager to support survivors of domestic violence and human trafficking. You will conduct intake, assess needs, develop safety plans, and coordinate with courts, prosecutors, and legal aid to help clients navigate orders of protection and court proceedings.

Ideal candidates speak English and Spanish, have a related degree or relevant experience, and are committed to trauma-informed, survivor-centered services.