Bilingual Legal Receptionist – Spanish/Chinese

API Legal Outreach; Oakland (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Pre‑tax 403(b) retirement plan with?em

14 paid holidays

PTO, sick leave

100% employer‑paid options for medical

Pre‑tax Flexible Spending Accounts

Job summary

API Legal Outreach in Oakland seeks a Receptionist to support reception, office administration and legal support duties. You will be the first point of contact for clients, vendors and guests, and you will work in our East Bay office with occasional coordination with the San Francisco office.

The ideal candidate has at least 2 years of experience in a legal office or human services setting, and can interpret and translate in Chinese, Vietnamese, or Spanish.

Qualifications

• At least 2 years of successful work experience with secretarial, office support, and/or receptionist duties in a legal office, human services agency, or equivalent setting.
• Ability to interpret and translate in any one of the following languages: Chinese, Vietnamese, or Spanish.
• Demonstrated commitment to serve disadvantaged persons in communities of color; with clients who are low‑income, immigrants, women, seniors and/or those with disabilities through face‑to‑face and telephone contact.
• Demonstrated ability to manage and respond appropriately to high level of telephone traffic.
• General knowledge of office administrative operations and equipment such as operating telephone system, postage machine, fax machine, copier and scanner.
• Ability to communicate well orally and in writing, effectively manage time, handle critical information, work independently, plan and implement office objectives, and to work well in a team oriented, multicultural work environment.
• High degree of interpersonal skills in interacting with staff, clients and the public.

Responsibilities

• Provide full range of legal clerical and support services to attorneys and other staff.
• Provide telephone and client reception services (answering and screening calls, retrieving messages and forwarding messages, answering questions to people who walk in, signing in clients and vendors, receiving packages).
• Open and close the office.
• Maintain client files, casework, reporting, and database systems.
• Provide written and oral translation.
• Data entry and general office equipment maintenance.
• Support with all facility management related functions including waste management, office organization, and other projects as needed.
• Support with IT related initiatives as needed.
• Other office related duties.

Skills

Office support

Interpersonal skills

Teamwork

Time management

Communication skills

Tools

Telephone system

Copier/Scanner

Data entry systems

Job description

API Legal Outreach in Oakland seeks a Receptionist to support reception, office administration and legal support duties. You will be the first point of contact for clients, vendors and guests, and you will work in our East Bay office with occasional coordination with the San Francisco office.

The ideal candidate has at least 2 years of experience in a legal office or human services setting, and can interpret and translate in Chinese, Vietnamese, or Spanish.