Bilingual Legal Client Intake Coordinator

Searcy Denney Scarola Barnhart & Shipley PA; West Palm Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Searcy Denney Scarola Barnhart & Shipley PA in West Palm Beach seeks a service-oriented Client Case Coordinator Assistant who is empathetic, detail-oriented, and fluent in English and Spanish.

As the first point of contact for potential clients, you will answer calls, respond to inquiries, and schedule consultations, ensuring timely intake and data entry. Proficiency in Microsoft Office is required; FileVine experience is a plus.

Qualifications

• High school diploma or GED required.
• 1+ year in legal, medical, or insurance claims preferred.
• Bi-lingual in English and Spanish required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Handle all incoming phone calls and inquiries from potential clients, referrals, and teams.
• Contact potential clients via website, email, and US mail.
• Meet with potential client walk-ins and schedule consultations.
• Prepare intake paperwork and input data into the case management system.
• Ensure accurate documentation of all potential clients and referrals in the system.
• Transcribe intake memos accurately and open new cases promptly.
• Coordinate with Intake Coordinators, Paralegals, and Attorneys to establish contact with clients.
• Proofread documents and prepare correspondence.
• Conduct internet research as needed.
• Other duties as assigned.

Skills

Bilingual English/Spanish

Excellent listening skills

Detail-oriented

Microsoft Office proficiency

FileVine experience

Education

High school diploma or GED

Tools

Microsoft Office Suite

FileVine

Job description

Searcy Denney Scarola Barnhart & Shipley PA in West Palm Beach seeks a service-oriented Client Case Coordinator Assistant who is empathetic, detail-oriented, and fluent in English and Spanish.

As the first point of contact for potential clients, you will answer calls, respond to inquiries, and schedule consultations, ensuring timely intake and data entry. Proficiency in Microsoft Office is required; FileVine experience is a plus.