Bilingual Legal Assistant — Client Care & Settlements

Thompson Law; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

FSA

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Thompson Law in Phoenix seeks a Bilingual Legal Assistant to join our team. You will champion our clients’ experience during the final stages of personal injury cases, blending administrative duties with client-facing service.

The role requires Spanish/English fluency, strong communication, and collaboration with attorneys, paralegals, and medical providers. Benefits are offered after commencement, with a Monday–Friday schedule and no weekends.

Qualifications

• Must be fluent in both Spanish and English.
• 2+ years of recent employment.
• Preferred: 1+ years of experience in Customer Service, Client Services, or Hospitality.
• Understanding of Excel.
• A spirited and outgoing personality with a knack for teamwork and client interaction.

Responsibilities

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills, ensuring our clients’ financial ease.
• Maintain continuous communication with clients, providing updates and fostering a positive experience throughout the closure of their case.
• Help to amplify our firm's presence by obtaining social media reviews and recommendations from clients.
• Complete various administrative tasks to close client files efficiently and effectively.

Skills

Bilingual Spanish/English

Tools

Excel

Job description

Thompson Law in Phoenix seeks a Bilingual Legal Assistant to join our team. You will champion our clients’ experience during the final stages of personal injury cases, blending administrative duties with client-facing service.

The role requires Spanish/English fluency, strong communication, and collaboration with attorneys, paralegals, and medical providers. Benefits are offered after commencement, with a Monday–Friday schedule and no weekends.