Bilingual Legal Assistant (Spanish/English) – Closing

1800lionlaw; Phoenix, Northern (AZ, KY); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

FSA

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Thompson Law in Phoenix, AZ seeks a Closing Legal Assistant to guide clients through the final stages of personal injury cases with a mix of administrative and customer-service duties.

You will collaborate with attorneys, paralegals, insurance adjusters, and medical providers to settle bills, communicate updates to clients, and help generate positive online feedback. A Spanish-English bilingual voice is required.

Qualifications

• Must speak/read fluent Spanish and English.
• 2+ years of recent employment.
• Preferred: 1+ years of experience in Customer Service, Client Services, or Hospitality.
• Understanding of Excel.

Responsibilities

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills for clients.
• Maintain continuous communication with clients and provide case updates.
• Help amplify the firm’s presence by obtaining social media reviews from clients.
• Complete administrative tasks to close client files efficiently.

Skills

Spanish

English

Customer Service

Tools

Excel

Job description

Thompson Law in Phoenix, AZ seeks a Closing Legal Assistant to guide clients through the final stages of personal injury cases with a mix of administrative and customer-service duties.

You will collaborate with attorneys, paralegals, insurance adjusters, and medical providers to settle bills, communicate updates to clients, and help generate positive online feedback. A Spanish-English bilingual voice is required.