Bilingual Japanese Social Media Moderator (Temp/Part-Time)

Social Factor; Saint Paul (MN); Remote; USD 21,000 - 34,000; Part time

Benefits offered by this job

Flexible schedules

Remote work options

Job summary

Social Factor is seeking moderators with native-level Japanese language skills to join our team on a project-based, temporary or part-time basis. Flexible schedules and a variety of shifts help you fit your lifestyle.

Some roles include 24/7 coverage, so night or morning availability may be required. Ideal candidates will understand brand voice, have social media moderation experience, and be able to engage with users across major platforms.

Qualifications

• Native-level understanding of Japanese language.
• Deep understanding of language pop culture, nomenclature, slang.
• Able to mirror brand voice and engage users accurately.
• Previous social media moderation experience required; live stream moderation is a plus.
• Experience with Sprinklr, Khoros, or Sprout Social is a plus.

Responsibilities

• Develop and nurture digital communities for top brands as opportunities arise.
• Engage with users in real-time, answer questions, troubleshoot issues.
• Maintain brand voice across platforms (YouTube, Facebook, X, Instagram, LinkedIn).
• Monitor conversations, enforce guidelines, and escalate when needed.

Skills

Japanese language

Social media moderation

Live stream moderation

Brand voice adaptation

Communication skills

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking moderators with native-level Japanese language skills to join our team on a project-based, temporary or part-time basis. Flexible schedules and a variety of shifts help you fit your lifestyle.

Some roles include 24/7 coverage, so night or morning availability may be required. Ideal candidates will understand brand voice, have social media moderation experience, and be able to engage with users across major platforms.