Bilingual Japanese Business Development Representative/Account Manager

Calsoft Systems, Inc.; United States; Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health & Wellness

401(k) plan

ESOP

Volunteer time off

Education reimbursement

Job summary

Calsoft Systems, Inc. in Dallas, TX is seeking a Business Development Representative and Account Manager to build relationships with Japanese and American customers, drive the full sales cycle, and upsell solutions across the region.

You will collaborate with the Director of BD to develop annual plans, coordinate pre‑sales activities, and demonstrate Microsoft Dynamics ERP solutions while delivering value through tailored proposals and strong customer service.

Qualifications

• Bachelor’s degree in CS/IT/Business or related field.
• 2+ years ERP software experience.
• Strong communication skills (oral & written).
• Native or high-business-level Japanese required.

Responsibilities

• Develop and execute annual BD plan with BD Director.
• Identify and secure new business with Japanese and American customers.
• Build and maintain long-term customer relationships.
• Upsell and cross-sell Calsoft solutions.
• Lead pre-sales: pricing, proposals, and coordination.

Skills

BD planning

New business

Relationship mgmt

Upselling

Cross-selling

Pre-sales

Sales cycle

Dynamics 365 BC

Education

Bachelor's degree

Tools

Microsoft Dynamics ERP

Dynamics 365 Business Central

Job description

Business Development Representative and Account Manager

The Business Development (BD) Rep/Account Manager (the “Rep”) is primarily responsible for building and maintaining relationships with customers and partners, promoting Calsoft products and services, and achieving the individual BD goal through BD activities, mainly in the Texas and South-West region of the US. This position requires native or high-business-level of Japanese in listening/speaking/reading/writing and business-level English. This position is required to complete the BD process including the customer contract and tasks necessary to gain customer liability working at Calsoft Dallas office and remotely in the Greater Dallas area.

Key Responsibilities

Essential Functions

• Develop and execute an annual business development plan in collaboration with the Director of BD.
• Identify and secure new business opportunities with Japanese and American customers in the region.
• Build and maintain long‑term customer relationships to support successful project delivery.
• Expand business with existing customers through upselling and cross‑selling Calsoft solutions.
• Manage the pre‑sales process, including pricing, proposals, and coordination with internal teams, to ensure customer satisfaction and maintain target profit margins.
• Drive the full sales cycle: lead generation, qualifying opportunities, scheduling meetings, delivering presentations, understanding business needs, developing tailored proposals, forecasting, and closing deals.
• Develop proficiency in demonstrating Microsoft Dynamics ERP and IT infrastructure solutions, with an emphasis on Dynamics 365 Business Central (and Dynamics GP or Dynamics 365 Finance & Operations as needed).
• Provide timely reporting and updates on BD activities to the Director of BD and maintain accurate data in Calsoft’s CRM system.
• Collaborate with the Director of BD to design and implement marketing plans (e.g., seminars, events, promotional emails, website updates, blogs).
• Develop compelling value propositions to maximize company and regional revenue.
• Complete required training and maintain knowledge of Calsoft products and solutions.

Supporting Functions

• Collaborate with team members to achieve group goals.
• Share knowledge and support the activities of colleagues.
• Contribute to improving departmental services, revenue/profitability, and processes.
• Demonstrate and uphold Calsoft values, mission, and policies in daily work.
• Build positive working relationships with clients, colleagues, and business partners.

Minimum Qualifications

• Bachelor’s degree in Computer Science, IT, Business, Finance, Accounting, or related field
• 2+ years of experience in the field or any related ERP software
• Has knowledge of commonly‑used concepts, practices, and procedures within a particular field
• Maintain professional image in attitude, conduct and attire
• Maintain professional image in attitude, conduct and attire
• Demonstrate aptitude for learning new technologies
• Ability to effectively communicate technical concept to a non‑technical audience
• Ability to interface well with other members of the organization
• Strong communication skills, both oral and written
• Native or high-business-level Japanese in listening/speaking/reading/writing

Desirable Qualifications

• Knowledge of manufacturing, distribution, or service industry processes
• Ability to develop, propose and implement innovative solutions as appropriate
• Contribute to and influence decisions regarding division procedures
• Ability to assist management in organizational planning

Benefits at Calsoft Systems

We believe in supporting the whole employee—both at work and in life. Our comprehensive benefits package includes:

• Health & Wellness – Multiple medical, dental, and vision plan options to fit your needs, plus wellness programs, telemedicine access, and mental health resources.
• Financial Protection – Company‑paid life and AD&D insurance, disability coverage, and options to supplement with additional plans.
• Flexibility & Savings – Pre‑tax flexible spending accounts (FSAs), health savings accounts (HSAs), and commuter benefits.
• Retirement & Ownership – 401(k) with employer match, plus participation in our Employee Stock Ownership Plan (ESOP) to help you build long‑term wealth.
• Work‑Life Balance – Paid vacation and sick time (combined 16 days annually), paid holidays, volunteer time off, and an Employee Assistance Program (EAP) offering 24/7 confidential support.
• Learning & Growth – Incentives and reimbursement for Microsoft certifications and job‑related training, plus company‑supported development programs to help you grow your career.
• Community & Impact – Opportunities to join company‑wide volunteer events. As a proud certified B Corporation, we are dedicated to using business as a force for good.
• Additional Perks – Legal, pet, and identity theft protection plans, as well as employee discount programs.

We are committed to offering benefits that promote your health, financial security, growth, and overall well‑being—because when our people thrive, we all thrive.