Business Development Representative and Account Manager

Calsoft Systems, Inc.; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness plans

401(k) with employer match

Paid vacation and sick time

Learning & Growth reimbursement

Job summary

Calsoft Systems, Inc. is seeking a Business Development Representative and Account Manager in Dallas, Texas. This role focuses on establishing and nurturing relationships with customers while promoting Calsoft products and services. The successful candidate will drive business development activities primarily within the Texas and Southwest region.

Fluency in Japanese and English is required, with a compensation range of $60,000–$80,000 per year. Benefits include medical plans and a 401(k) matching program.

Qualifications

• Bachelor’s degree in Computer Science, IT, Business, Finance, Accounting, or a related field.
• 2+ years of experience in the field or any related ERP software.
• Knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Outstanding customer service skills.
• Strong communications skills, both oral and written.
• Business-level English in listening/speaking/reading/writing.
• Native or high-business-level Japanese in listening/speaking/reading/writing.

Responsibilities

• Develop and execute an annual business development plan.
• Identify and secure new business opportunities.
• Build and maintain long-term customer relationships.
• Drive the full sales cycle from lead generation to closing deals.
• Provide timely reporting on BD activities.

Job description

BusinessDevelopmentRepresentativeandAccountManager

The Business Development (BD) Rep/Account Manager (the "Rep") is primarily responsible for building and maintaining relationships with customers and partners, promoting Calsoft products and services, and achieving the individual BD goal through BD activities, mainly in the Texas and Southwest region of the US. This position requires native or high business level of Japanese in listening, speaking, reading and writing and business level English.

KeyResponsibilities

EssentialFunctions

• DevelopandexecuteanannualbusinessdevelopmentplanincollaborationwiththeDirectorofBD
• Identify and secure new business opportunities with Japanese and American customers in the region.
• Buildandmaintainlong-termcustomerrelationshipstosupportsuccessfulprojectdelivery.
• Expandbusinesswithexistingcustomersthroughupsellingandcross-sellingCalsoftsolutions.
• Manage the presales process, including pricing, proposals, and coordination with internal teams to ensure customer satisfaction and maintain target profit margins.
• Drive the full sales cycle: lead generation, qualifying opportunities, scheduling meetings, delivering presentations, understanding business needs, developing tailored proposals, forecasting, and closing deals.
• Develop proficiency in demonstrating Microsoft Dynamics ERP and IT infrastructure solutions, with an emphasis on Dynamics 365 Business Central (and Dynamics GP or Dynamics 365 F&O as needed.
• Provide timely reporting and updated on BD activities to the Director of BD and maintain accurate data in Calsoft's CRM system
• CollaboratewiththeDirectorofBDtodesignandimplementmarketingplans(e.g.,seminars,events,promotionalemails,websiteupdates,blogs).
• Developcompellingvaluepropositionstomaximizecompanyandregionalrevenue.
• CompleterequiredtrainingandmaintainknowledgeofCalsoftproductsandsolutions.

SupportingFunctions

• Collaboratewithteammemberstoachievegroupgoals.
• Shareknowledgeandsupporttheactivitiesofcolleagues.
• Contributetoimprovingdepartmentalservices,revenue/profitability,andprocesses.
• DemonstrateandupholdCalsoftvalues,mission,andpoliciesindailywork.
• Buildpositiveworkingrelationshipswithclients,colleagues,andbusinesspartners.

MinimumQualifications

• Bachelor’sdegreeinComputerScience,IT,Business,Finance,Accounting,orrelatedfield
• 2+yearsofexperienceinthefieldoranyrelatedERPsoftware
• Hasknowledgeofcommonly-usedconcepts,practices,andprocedureswithinaparticularfield
• Maintainprofessionalimageinattitude,conductandattire
• Outstandingcustomerserviceskills
• Maintainprofessionalimageinattitude,conductandattire
• Demonstrateaptitudeforlearningnewtechnologies
• Abilitytoeffectivelycommunicatetechnicalconcepttoanon-technicalaudience
• Abilitytointerfacewellwithothermembersoftheorganization
• Strongcommunicationskills,bothoralandwritten
• Business-levelEnglishinlistening/speaking/reading/writing
• Nativeorhigh-business-levelJapaneseinlistening/speaking/reading/writing

DesirableQualifications

• Knowledgeofmanufacturing,distribution,orserviceindustryprocesses
• Abilitytodevelop,proposeandimplementinnovativesolutionsasappropriate
• Contributetoandinfluencedecisionsregardingdivisionprocedures
• Abilitytoassistmanagementinorganizationalplanning

BenefitsatCalsoftSystems

Webelieveinsupportingthewhole employee bothatworkandinlife.Ourcomprehensivebenefitspackageincludes:

• Health & Wellness: Multiple medical, dental and vision plan options, plus wellness programs, telemedicine access, and mental health resources
• Flexibility&Savings: Pretaxflexiblespendingaccounts(FSAs),healthsavingsaccounts(HSAs andcommuterbenefits.
• Retirement and Ownership: 401(k) with employer match, plus participation in our Employee Stock Ownership Program (ESOP) to help you build long term wealth.
• Work Life Balance: Paid vacation and sick time (combined 16 days annually), paid holidays, volunteer time off, and an Employee Assistance Program (EAP)
• Learning & Growth: Incentives and reimbursement for Microsoft certifications and job related training, plus company supported development programs to help you grow your career.
• Community & Impact: Opportunities to join companywide volunteer events. As a proud certified B corporation, we are dedicated to using business as a force for good.

Salaryrange:$60,000–$80,000/year