Bilingual Janitorial Account Manager — Flexible Schedule

Allied Universal; Petersburg (VA); On-site; USD 43,000 - 53,000; Full time

Job summary

Allied Universal is seeking a Janitorial Account Manager to oversee day-to-day operations at an assigned client site. You will supervise staff, handle payroll and training, ensure high-quality janitorial services, and maintain strong client relationships while delivering responsive service.

Based in Petersburg, VA, this full-time role requires bilingual Spanish/English communication, basic tech skills (MS Excel/Word/PowerPoint), and the ability to manage schedules in a union environment.

Qualifications

• Bi-lingual Spanish/English (read, write and speak).
• Experience in business management/operations/supervisory roles in facilities or client-focused sites (6 months preferred).
• Excellent computer skills: Excel, Word, PowerPoint.
• Verbal and written communication skills.
• Experience managing in a union environment (preferred).
• Ability to work a flex schedule (different on-call times daily).
• Minimum of 1 year management experience in cleaning.
• Experience in the janitorial industry or willingness to be trained.

Responsibilities

• Supervise the day-to-day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training.
• Ensure the Client Site is provided with high quality janitorial services.
• Build and maintain effective relationships with customers and employees.
• Handle escalated issues or situations appropriately.
• Ensure employee grievances are heard and resolved.
• Manage uniforms, equipment, supplies and vehicles for the account(s).
• Maintain inventories and meet customer/company requirements.
• Communicate proactively with the customer to meet needs and ensure satisfaction.

Skills

Bilingual Spanish/English

Payroll & training supervision

Customer relationship management

Flex schedule

Union environment experience

Staff supervision

Communication skills (verbal & written

1 year management experience

Tools

Excel

Word

PowerPoint

Job description

Allied Universal is seeking a Janitorial Account Manager to oversee day-to-day operations at an assigned client site. You will supervise staff, handle payroll and training, ensure high-quality janitorial services, and maintain strong client relationships while delivering responsive service.

Based in Petersburg, VA, this full-time role requires bilingual Spanish/English communication, basic tech skills (MS Excel/Word/PowerPoint), and the ability to manage schedules in a union environment.