Bilingual Janitorial Account Lead

Cushman & Wakefield; Burbank (CA); On-site; USD 77,000 - 90,000; Full time

Job summary

Cushman & Wakefield in Burbank, CA is seeking a Janitorial Account Manager to lead custodial operations across client facilities. You will supervise staff, ensure quality, manage relationships with clients, and handle daily administration including budgeting and reporting.

This role requires five years of janitorial management experience, fluency in English and Spanish, and readiness to lift up to 50 pounds and drive as needed.

Qualifications

• Fluent in English and Spanish.
• Five years of janitorial management or cleaning leadership.
• Experience managing teams of 20+ employees.
• Proficient with Microsoft Office Suite.
• Strong communication and relationship-building skills.
• Knowledge of safety practices and equipment operation.
• Ability to lift up to 50 pounds and hold a valid driver's license.

Responsibilities

• Oversee custodial staff and cleaning operations across client properties.
• Lead, motivate, and mentor the janitorial team; provide performance feedback.
• Train staff on procedures, safety, and customer service expectations.
• Oversee daily operations, staffing, scheduling, and reporting.
• Respond to customer concerns and service requests; ensure timely resolution.
• Maintain cleanliness, safety, and compliance across areas.
• Assist with budgeting, purchasing, and monthly financial reporting.
• Order and manage inventory of supplies and equipment.
• Operate cleaning equipment as needed.
• Collaborate with internal partners to maintain strong client relationships.

Skills

Bilingual EN/ES

Janitorial management

Team leadership

Microsoft Office

Communication skills

Budgeting basics

Blueprint reading

Safety practices

Heavy lifting

Driver's license

Job description

Cushman & Wakefield in Burbank, CA is seeking a Janitorial Account Manager to lead custodial operations across client facilities. You will supervise staff, ensure quality, manage relationships with clients, and handle daily administration including budgeting and reporting.

This role requires five years of janitorial management experience, fluency in English and Spanish, and readiness to lift up to 50 pounds and drive as needed.