Bilingual Inside Sales Representative (7390)

ABC Supply; Beltsville (MD); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Employer paid life insurance

Employer paid disability

Flex spending

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Interiors is seeking an Inside Sales Associate in Beltsville, MD to assist customers with building-material purchases and to deliver exceptional service from greeting to sale completion. You will advise on product features, coordinate deliveries, and support merchandising and branch strategy.

The role emphasizes bilingual communication, reliability, and a team-oriented mindset, with a focus on meeting customer needs and driving sales growth in a busy showroom environment.

Qualifications

• Bilingual Spanish/English required.
• 1-2 years' experience with interior building products preferred.
• Excellent communication and interpersonal skills.
• Detail- and service-oriented with the ability to multitask.

Responsibilities

• Assisting customers in developing L&W solutions to meet their needs.
• Discussing features and benefits of products and services.
• Establishing rapport with new customers and nurturing relationships with long term customers.
• Coordinating delivery requests to ensure efficiency and customer satisfaction.
• Answering incoming phone calls and emails to assist customers in a timely manner.
• Accepting payment and applying it to the appropriate customer account.
• Arranging with the warehouse for customer product pickup.
• Addressing and resolving service concerns, should they arise.

Skills

Bilingual Spanish/English

Customer service

Communication

Time management

Multitasking

Tools

MS Office

Job description

Shift Schedule: Monday-Friday 6am-4pmABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:Assisting customers in developing L&W solutions to meet their needsDiscussing features and benefits of products and servicesEstablishing rapport with new customers and nurturing relationships with long term customersSoliciting feedback from customers on products and servicesCoordinating delivery requests to ensure efficiency and customer satisfactionAssisting in the development of branch sales plan and strategyAssisting in the design and execution of merchandising strategyDetermining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each jobAnswering incoming phone calls and emails to assist customers in a timely mannerAccepting payment and applying it to the appropriate customer accountArranging with the warehouse for customer product pickupReordering products to keep the store and warehouse shelves well stockedAddressing and resolving service concerns, should they ariseSpecific qualifications include:Bilingual speaking in Spanish/English is required1-2 years' experience with interior building products is preferredExcellent communication and interpersonal skillsSolid time management and prioritization skillsBasic computer skillsPositive attitude and team playerDetail and service orientedAbility to multitaskBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysPay Rate Information:$21-24/hr. Based on experience and qualifications.Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.