Bilingual Immigration Intake Lead — Process & Team Growth

Mangone Law Firm, LLC; New Mexico; On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Challenging environment

Meaningful impact

Paid time off

Job summary

Mangone Law Firm, LLC is seeking an Intake Coordinator to lead the Intake team, ensuring client information is collected accurately and logged within 24 hours. The role focuses on deadline compliance, data quality, and collaborative, process-driven improvements.

You will prepare detailed pre-consultation notes for attorneys, drive consistency across the client journey, and manage multiple cases with a calm, professional approach. A flexible schedule is required to support varying shifts.

Qualifications

• Experience leading or coordinating a team, overseeing day-to-day work, deadlines, and data quality.
• Proven ability to collect client information completely and accurately ahead of consultations.
• Strong attention to detail and judgment to review work and identify improvements.
• Excellent communication skills to give feedback and produce actionable pre-consultation notes.
• Ability to work under pressure with multiple cases and people.
• Willingness to work various shifts as needed.

Responsibilities

• Coordinate the Intake team, ensuring every Qlead is fully collected and logged in CampLegal within 24 hours.
• Oversee deadlines and quality standards, reviewing work and correcting deviations promptly.
• Prepare and review actionable pre-consultation notes for consultants with relevant data.
• Identify and propose process improvements and training to raise overall standards.
• Collaborate with Client Intake team to ensure consistency across the client journey.

Skills

Team leadership

Client information collection

Attention to detail

Clear communication

Multitasking under pressure

Flexible schedule

Job description

Mangone Law Firm, LLC is seeking an Intake Coordinator to lead the Intake team, ensuring client information is collected accurately and logged within 24 hours. The role focuses on deadline compliance, data quality, and collaborative, process-driven improvements.

You will prepare detailed pre-consultation notes for attorneys, drive consistency across the client journey, and manage multiple cases with a calm, professional approach. A flexible schedule is required to support varying shifts.