Bilingual HVAC Parts Counter Sales Rep

Hunton Group, Inc.; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Hunton Group, Inc. in Houston seeks a bilingual HVAC Counter Sales Representative to be the first contact for customers seeking parts, supplies, and technical guidance.

You will handle sales over the phone and at the counter with commercial owners, residential contractors, and end users, provide technical support, process orders, returns, and warranty claims, and help maintain inventory for a seamless customer experience. This role offers growth within a respected HVAC leader.

Qualifications

• Bilingual English/Spanish required or strong proficiency.
• Experience in HVAC or technical knowledge preferred.
• 3–5 years of customer service or sales experience preferred.
• High school diploma or GED required; additional technical training preferred.

Responsibilities

• Provide excellent customer service by assessing customer needs and recommending HVAC parts and supplies.
• Conduct sales transactions over the phone and at the counter for commercial and residential customers.
• Assist customers with orders, returns, and warranty claims.
• Manage sales leads and quote projects, promoting product solutions.
• Coordinate promotions and maintain knowledge of product lines to support inquiries.
• Receive, stock, and process incoming shipments of HVAC parts and supplies.
• Track inventory records and assist with stock levels.
• Collaborate with team for a seamless customer experience.
• Overtime and weekends as required.

Skills

Bilingual English/Spanish

Customer service

Communication

Education

High school diploma or GED

One-year certificate from college or technical school

Tools

Microsoft Word

Excel

Job description

Hunton Group, Inc. in Houston seeks a bilingual HVAC Counter Sales Representative to be the first contact for customers seeking parts, supplies, and technical guidance.

You will handle sales over the phone and at the counter with commercial owners, residential contractors, and end users, provide technical support, process orders, returns, and warranty claims, and help maintain inventory for a seamless customer experience. This role offers growth within a respected HVAC leader.