Inside Sales Parts Counter

The Hunton Group; College Station (TX); On-site; USD 19,000 - 29,000; Full time

Job summary

Hunton Distribution, a division of the Hunton Group, is seeking a motivated HVAC Counter Sales Representative in College Station, TX. You’ll be the first contact for customers needing parts and technical guidance, handling in-person and phone transactions with contractors and end users.

Ideal candidates are bilingual (English/Spanish) with strong customer service and organizational skills. HVAC knowledge is a plus; overtime and weekend shifts may be required.

Qualifications

• Bilingual in English and Spanish with strong communication.
• Customer-focused with excellent interpersonal skills.
• Organized, detail-oriented and able to multitask.
• HVAC knowledge or experience is preferred.

Responsibilities

• Provide excellent customer service at the counter and over the phone.
• Assist customers with parts, equipment, and filtration solutions.
• Process orders, returns, and warranty claims accurately.
• Quote projects and track sales leads and opportunities.
• Maintain inventory records and stock levels.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Organizational skills

Education

High school diploma or GED

1-year certificate from college/technical school

Tools

Microsoft Word

Microsoft Excel

Job description

DescriptionHunton Distribution, a division of the Hunton Group, has an exciting opportunity for a motivated and customer-focused individual to join our team as an HVAC Counter Sales Representative in College Station, TX . In this role, you will be the first point of contact for customers seeking HVAC parts, supplies, and technical guidance. We are looking for a bilingual candidate with strong proficiency in both English and Spanish who thrives in a fast-paced, service-oriented environment.Join an industry leader consistently recognized as a Top Workplace both locally and nationally!What You’ll DoProvide excellent customer service by assessing customer needs and recommending appropriate HVAC parts, equipment, and filtration solutions.Conduct sales transactions over the phone and at the counter with commercial HVAC owners, residential contractors, and self-servicing end users.Assist customers with order placement, technical support, product returns, and warranty claims.Manage sales leads and opportunities by accurately quoting projects and promoting applicable product solutions.Coordinate product promotions and maintain knowledge of the Trane product line to effectively support customer inquiries.Receive, stock, and process incoming shipments of HVAC parts and supplies.Track and update inventory records and assist with maintaining adequate stock levels.Work collaboratively with team members to ensure a seamless and responsive customer experience.Flexibility to work overtime and weekends as required.QualificationsWhat You’ll BringProficiency in Microsoft Word and Excel.Excellent communication and interpersonal skills in both English and Spanish.Strong organizational skills and attention to detail.HVAC industry experience or technical knowledge preferred.A customer-first attitude and a willingness to learn and grow with the team.Physical RequirementsMust be able to lift and carry up to 50 pounds regularly.Ability to stand, walk, reach, and handle materials for extended periods.Comfortable working at heights and using ladders or lifts up to 30 feet.Must be able to safely operate warehouse equipment (e.g., pallet jacks, dollies).Visual acuity to identify parts and read technical documents.Manual dexterity for operating a computer, phone, and other tools.Education & ExperienceHigh school diploma or GED required.One-year certificate from a college or technical school preferred.3–5 years of customer service, sales, or HVAC-related experience preferred.