Bilingual Human Resources Generalist - 1st Shift

Bell & Evans; Fredericksburg (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

Bell & Evans is seeking an HR Generalist to act as the first HR contact for employees and managers within the HR Service Center. The role emphasizes service delivery, accurate HRIS data, onboarding support, and employee experience initiatives.

You will triage inquiries, maintain records, generate HR reports, and coordinate with Payroll, LOA/WC, Total Rewards, and HRBP teams to ensure compliant, efficient processes across locations while protecting confidentiality.

Qualifications

• Associate’s or Bachelor’s degree in HR or related field preferred.
• 2+ years of HR or administrative experience (HR environment preferred).
• Strong interpersonal and communication skills.
• Ability to handle confidential information with discretion.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and HRIS systems.

Responsibilities

• Serve as the primary front-line HR contact for employee and manager inquiries.
• Provide guidance on HR policies, procedures, and programs.
• Triage and route complex issues to appropriate HR functions (LOA/WC, Payroll, HRBP, etc.).
• Ensure timely and consistent resolution of employee concerns.
• Maintain and audit employee records in HRIS for accuracy and compliance.
• Process employee transactions.
• Support documentation and tracking of HR activities and workflows.
• Generate reports and support the tracking of HR metrics.
• Enhance employee experience through consistent communication and support.
• Send out and analyze employee satisfaction surveys.
• Conduct exit interviews and provide feedback to leaders.
• Assist in monitoring organizational culture.
• Support standardized HR processes across locations.
• Identify inefficiencies and recommend process improvements.
• Assist in implementation of HR programs and initiatives.
• Maintain HR forms, templates, and documentation.
• Partner with Payroll, HRIS, and Total Rewards teams to ensure data integrity.
• Support training and development coordination as needed.
• Provide administrative and operational support to HRBP team.

Skills

Interpersonal communication

Organizational skills

Multitasking in fast-paced environment

Discretion with confidential info

Education

Associate’s or Bachelor’s degree in HR or related field

2+ years HR/administrative experience

Tools

Microsoft Office

HRIS systems

Job description

The HR Generalist serves as a key member of the HR Service Center, acting as the first point of contact for employees and managers. This role provides day-to-day HR support, ensures accurate HRIS and employee data management, supports onboarding and employee experience initiatives, and triages HR inquiries to appropriate Centers of Excellence (e.g., LOA/WC, Payroll, Total Rewards).

This position transitions from administrative support to a more proactive, employee-facing HR role focused on service delivery, process consistency, and operational excellence.

Key Responsibilities

HR Service Delivery & Employee Support

• Serve as the primary front-line HR contact for employee and manager inquiries
• Provide guidance on HR policies, procedures, and programs
• Triage and route complex issues to appropriate HR functions (LOA/WC, Payroll, HRBP, etc.)
• Ensure timely and consistent resolution of employee concerns

HR Operations & Data Management

• Maintain and audit employee records in HRIS for accuracy and compliance
• Process employee transactions
• Support documentation and tracking of HR activities and workflows
• Generate reports and support the tracking of HR metrics

Employee Experience

• Enhance employee experience through consistent communication and support
• Send out and analyze employee satisfaction surveys
• Conduct exit interviews and provide feedback to leaders
• Assist in monitoring organizational culture

Process Coordination & Continuous Improvement

• Support standardized HR processes across locations
• Identify in efficiencies and recommend process improvements
• Assist in implementation of HR programs and initiatives
• Maintain HR forms, templates, and documentation

Cross-Functional Support

• Partner with Payroll, HRIS, and Total Rewards teams to ensure data integrity
• Support training and development coordination as needed
• Provide administrative and operational support to HRBP team

Qualifications

Education & Experience

• Associate’s or Bachelor’s degree in HR or related field preferred
• 2+ years of HR or administrative experience (HR environment preferred)
• Strong interpersonal and communication skills
• Ability to handle confidential information with discretion
• Detail-oriented with strong organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and HRIS systems