Bilingual Hub Operations Lead – Team Coaching & Performance

AutoZone; Manassas (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

AutoZone is seeking a Hub Coordinator to oversee hub operations, drive efficiency, and lead teams of Hub Specialists, Order Pullers, and Drivers. The role requires strong communication, teamwork, and the ability to monitor metrics while maintaining safety and organization across the hub environment.

You will collaborate with Hub Store Managers and Inventory Managers to optimize staffing, ensure high order fill rates, and support parts locating and customer service.

Qualifications

• Basic knowledge of automotive parts.
• Strong communication and teamwork skills.
• Proven leadership abilities with experience in coaching and supporting teams.
• Process-oriented mindset with a focus on operational metrics.
• Ability to lift, load, and move merchandise.
• Flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Team Leadership & Development – Support and train Hub Specialists, Order Pullers, and Drivers to ensure they understand company processes and policies.
• Effective Communication – Partner with Hub Store Managers, Inventory Managers, and satellite store leaders to optimize scheduling, staffing, and operational efficiency.
• Process-Oriented Operations – Monitor workflow, review hub scorecards, and ensure 98% order fill rate is consistently met.
• Collaboration & Support – Coordinate with team members to ensure parts are properly stocked, returns are processed, and all merchandise is in designated areas.
• Metric-Driven Decision Making – Analyze hub delivery performance, attendance trends, and vehicle maintenance reports to improve efficiency and drive results.
• Safety & Compliance – Maintain a safe working environment by ensuring PPE standards are followed and hub equipment is functioning properly.
• Customer & Inventory Management – Use system tools to assist customers in locating parts, finding alternatives, and improving service levels.

Skills

Basic knowledge of automotive parts

Strong communication and teamwork

Leadership abilities

Process-oriented mindset

Lift, load, move merchandise

Flexible schedule

Job description

AutoZone is seeking a Hub Coordinator to oversee hub operations, drive efficiency, and lead teams of Hub Specialists, Order Pullers, and Drivers. The role requires strong communication, teamwork, and the ability to monitor metrics while maintaining safety and organization across the hub environment.

You will collaborate with Hub Store Managers and Inventory Managers to optimize staffing, ensure high order fill rates, and support parts locating and customer service.