Bilingual HR Customer Service Analyst

Yoh,-A-Day-; McKinney (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account (HSA)

Life & Disability Insurance

401K Retirement Savings Plan

Direct Deposit & weekly epayroll

Certification and training

Job summary

Yoh, a Day & Zimmermann company, is seeking a Bilingual HR Customer Service Analyst in McKinney, TX. The role focuses on supporting recruitment, onboarding, employee relations, and training initiatives to ensure compliance and a positive experience for business customers.

You will use Workday to streamline hiring, coordinate onboarding, manage employee data, and assist with benefits and payroll inquiries. Join a large, established network offering diverse opportunities and professional growth

Qualifications

• Supports recruitment processes using Workday.
• Manages new hire onboarding activities.
• Serves as primary contact for HR-related inquiries.
• Maintains accurate employee records in HR systems.
• Coordinates LMS training and handles payroll/benefits inquiries.
• Engages in HR projects to improve processes.

Responsibilities

• Facilitate Recruitment Processes: Provide comprehensive support to managers during recruitment by leveraging Workday to streamline candidate selection and processing, ensuring timely and efficient hiring.
• Coordinate Onboarding Activities: Manage and oversee new hire onboarding, including verifying new hire documentation, conducting onboarding sessions, and facilitating seamless integration into the company.
• Manage Employee Relations: Act as a primary contact for employees regarding HR-related inquiries, offering guidance on policies, benefits, and workplace matters to enhance employee satisfaction and engagement.
• HR Administrative Tasks: Maintain accurate and up-to-date employee records and data in HR systems, ensure compliance with labor regulations, and prepare detailed reports to support HR management decision-making.
• Training and Development Oversight: Coordinate and support the implementation of Learning Management System (LMS) training programs, assisting employees and managers to ensure effective skill development and career advancement.
• Payroll and Benefits Assistance: Address inquiries related to payroll processes, including time and absence management, and provide detailed information to employees regarding benefits enrollment and available programs.
• General HR Support: Contribute to various HR initiatives by participating in HR projects across all functional areas and regularly update HR management on best practices to continuously improve HR processes.

Skills

Workday

Recruitment support

Onboarding

Employee relations

HR data management

Training coordination

Tools

HRIS

Job description

Location Mc Kinney, United States Sector Call Centre & Customer Service

Bilingual HR Customer Service Analyst
McKinney, TX (Onsite)
3+ month contract

Position Purpose:

The HR Coordinator I at the Company is pivotal in advancing HR functions by adeptly assisting with recruitment, onboarding, employee relations, and training initiatives, ensuring that all processes align with regulatory compliance and organizational standards. This role requires a proactive individual with strong organizational and communication skills to effectively manage employee records, support administrative tasks, and serve as a key liaison for HR-related inquiries, contributing to a seamless and positive experience for the Company's Business Customers. The HR Coordinator I's efforts are central to fostering a collaborative workplace culture, supporting HR policy development, and enhancing employee engagement and retention.

Key Responsibilities:

• Facilitate Recruitment Processes: Provide comprehensive support to managers during recruitment by leveraging Workday to streamline candidate selection and processing, ensuring timely and efficient hiring.
• Coordinate Onboarding Activities: Manage and oversee new hire onboarding, including verifying new hire documentation, conducting onboarding sessions, and facilitating seamless integration into the company.
• Manage Employee Relations: Act as a primary contact for employees regarding HR-related inquiries, offering guidance on policies, benefits, and workplace matters to enhance employee satisfaction and engagement.
• HR Administrative Tasks: Maintain accurate and up-to-date employee records and data in HR systems, ensure compliance with labor regulations, and prepare detailed reports to support HR management decision-making.
• Training and Development Oversight: Coordinate and support the implementation of Learning Management System (LMS) training programs, assisting employees and managers to ensure effective skill development and career advancement.
• Payroll and Benefits Assistance: Address inquiries related to payroll processes, including time and absence management, and provide detailed information to employees regarding benefits enrollment and available programs.
• General HR Support: Contribute to various HR initiatives by participating in HR projects across all functional areas and regularly update HR management on best practices to continuously improve HR processes.

Estimated Min Rate: $14.00

Estimated Max Rate: $20.00

What’s In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:https://www.yoh.com/privacy-notice

Stay Safe During Your Job Search

Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.