Bilingual Housing & Financial Coach (Homeownership)

NeighborWorks Blackhawk Region; Beloit (WI); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

None

Job summary

NeighborWorks Blackhawk Region is seeking a motivated Bilingual Housing & Financial Program Specialist (English/Spanish) to join our Rockford/Beloit team. This full-time, on-site role provides individualized housing counseling, financial coaching, homebuyer education, and foreclosure prevention assistance across Northern Illinois and Southern Wisconsin.

The position supports outreach, partnership development, and expanding NWBR’s services while traveling to serve clients in Rockford, Beloit, and

Qualifications

• Fluency in English and Spanish with the ability to communicate effectively with clients verbally and in writing.
• Strong interpersonal, communication, and active listening skills.
• Ability to travel throughout the assigned service area, including Rockford, Beloit, and surrounding communities.
• High school diploma or equivalent.
• Proficiency with Microsoft Office and the ability to learn specialized client management software.
• Experience or familiarity with foreclosure prevention counseling, mortgage delinquency assistance, and loss mitigation processes.

Responsibilities

• Provide individualized housing counseling to individuals and families preparing for homeownership.
• Assist clients in evaluating mortgage readiness, understanding the homebuying process, and identifying barriers to successful homeownership.
• Develop personalized action plans to help clients achieve their housing and financial goals.
• Guide eligible clients through down payment assistance programs, including program requirements, documentation, and application processes.
• Provide foreclosure prevention counseling and assistance to homeowners experiencing mortgage delinquency or financial hardship.
• Help homeowners understand available loss mitigation options, including repayment plans, loan modifications, forbearance, and other potential foreclosure alternatives.
• Assist clients in communicating with mortgage servicers, gathering required documentation, and navigating loss mitigation processes.
• Provide ongoing guidance and referrals to appropriate housing and community resources.
• Support additional housing counseling services as assigned and appropriate to certification and training.

Skills

Fluency in English and Spanish

Interpersonal communication

Time management

Team collaboration

MS Office proficiency

Willingness to travel

Education

High school diploma or equivalent

HUD Housing Counselor Certification

Post-secondary education in finance, business, human services, or related field

Job description

NeighborWorks Blackhawk Region is seeking a motivated Bilingual Housing & Financial Program Specialist (English/Spanish) to join our Rockford/Beloit team. This full-time, on-site role provides individualized housing counseling, financial coaching, homebuyer education, and foreclosure prevention assistance across Northern Illinois and Southern Wisconsin.

The position supports outreach, partnership development, and expanding NWBR’s services while traveling to serve clients in Rockford, Beloit, and